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Roma, Lazio, Italia WTW A tempo pienoAdministrative Support SpecialistWTW is seeking an experienced Administrative Support Specialist to join our dynamic Work and Rewards team in Italy. The successful candidate will provide full administrative support to the W&R leader in Italy and allocated senior leaders across Europe.The ideal candidate will have a proven track record of complex diary...
Administrative Specialist with French Language Skills
2 mesi fa
We are seeking a highly skilled and detail-oriented Administrative Specialist to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a vital role in ensuring the smooth operation of our contract administration processes.
Key Responsibilities- Manage and process orders, ensuring timely and accurate completion.
- Review and manage contracts data in our ERP system, ensuring compliance with company policies.
- Process data for new orders and order modifications, maintaining accurate records.
- Create billing invoices and credit notes, ensuring accuracy and timeliness.
- Prepare and send indexation renewal letters to customers, maintaining effective communication.
- Request guarantees for placed orders, ensuring seamless transaction processing.
- Complete commercial correspondence and support project managers with order-related matters, providing exceptional customer service.
- Communicate verbally and in writing in French and English, ensuring effective collaboration with internal and external stakeholders.
- Be the first point of contact for contractual questions from customers, providing prompt and accurate responses.
- Check contracts and approvals in our CRM tool, ensuring seamless contract management.
- Support and manage dispute resolution, maintaining a positive and professional demeanor.
- Maintain the master data of our customers, ensuring accuracy and up-to-date information.
- Communicate proactively with clients, providing exceptional customer service and support.
- Run calculations for customer offers, ensuring accurate and timely delivery.
- Fluency in French and English, with excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers, ensuring seamless collaboration.
- Excellent proficiency with MS Office suite, with a focus on Excel.
- Effective time management, ensuring timely completion of tasks and deadlines.
- A positive attitude and ability to provide exceptional customer service, with a focus on delivering results.
- Ability to work independently and as part of a team, with a focus on collaboration and communication.
- Minimum experience working in an administrative role, preferably within finance or legal.
- Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
- High proficiency with MS Excel, with a focus on data analysis and calculation.
Our Bratislava Business Centre is located in the vibrant city centre, offering a unique and dynamic work environment. As a member of our team, you will have the opportunity to work with a diverse group of professionals, collaborate on exciting projects, and develop your skills and career.
Bratislava is a beautiful city, rich in history and culture, with a vibrant expat community. You will have the opportunity to explore the city, try new foods, and experience the local culture.
We offer a competitive salary, a €3000 joining bonus, and a range of benefits, including meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize your benefits from a selection of 3500 products and services.
