Customer Experience Champion

La posizione di Customer Experience Specialist presso la Divisione Gas & Power Market - Direzione Customer Operations è volta a individuare una nuova risorsa per l'area Customer Care Retail, a supporto del team Customer Experience Delivery.La risorsa dovrà focalizzarsi sulle attività di gestione dei clienti retail, in particolar modo avviando azioni per...

Descrizione del RuoloAziendaTech Company, facente parte di importante Gruppo italiano, all'avanguardia nel campo della tecnologia e dell'innovazione in ambito Customer Experience.ResponsabilitàAnalizzare i processi esistenti e identificare aree di miglioramento in termini di customer experience; Proporre soluzioni di digital transformation che migliorino...

About SolySoly is a rapidly growing start-up in Italy, dedicated to making solar energy accessible to everyone since 2013. We have installed solar systems on over 30,000 rooftops and are one of the leading solar companies in Europe.What We OfferWe provide a dynamic work environment with numerous training and career opportunities. Our attractive fixed salary...

At Market Pay, we are seeking a Customer Experience Manager to lead the postsale engagement, retention, and growth of our customers.The ideal candidate will have 5 years of higher education and 2-3 years of experience in customer account management with a commercial dimension.Key responsibilities include building relationships with decision-makers,...

About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Soly Italy.Key ResponsibilitiesInteract with customers via various communication channels to address queries, resolve issues, and provide exceptional service.Collect and analyze customer feedback on products and services, identifying areas for improvement and...

Job Title: Head of Customer Strategy, Capability and ExcellenceAbout the Role:We are seeking a highly skilled and experienced professional to lead our customer strategy and drive business growth. As Head of Customer Strategy, Capability and Excellence, you will be responsible for developing and implementing a customer-centric approach that enhances our 360°...

Job DescriptionWe are seeking an experienced Customer Service Representative to join our team in Milano. As a key member of our customer experience team, you will be the first point of contact for our in-house customers, providing exceptional support and ensuring their needs are met.In this varied role, you will manage daily operations related to customer...

EssilorLuxottica Group is a global leader in the design, manufacture, and distribution of sunglasses, frames, and ophthalmic lenses. We offer our industry partners access to a global platform of high-quality vision care products, iconic brands that consumers love, as well as a network that provides consumers with high-quality vision care, best-in-class...

Join Our Team as a Customer Experience Improvement SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Improvement Specialist. This role is ideal for someone with a passion for data analysis, customer satisfaction, and continuous improvement.About the Role:Support the Customer Care team in...

Job DescriptionThe company is a well-established player in the Pharma industry with a strong international presence.We are seeking a visionary leader to drive our customer strategy and build long-term competitive capabilities.The successful candidate will lead the development of a customer-centric approach, enhancing 360° customer experience and...

PosizioneRicerchiamo un Digital Customer Experience Specialist per l'area Customer Care Retail a supporto del team Customer Experience Delivery della Divisione Gas & Power Market - Direzione Customer Operations.Descrizione del ruoloLa risorsa si occuperà di analizzare l'utilizzo degli strumenti digitali a disposizione dei clienti e individuare...

Leadership RoleThe Customer Experience Team Lead is a key position within Hermès that requires a strong leader to oversee the development and delivery of exceptional customer experiences in-store. Reporting to the In Store Customer Experience Manager, this role involves aligning with the team to deliver memorable customer journeys that embody the Hermès...

The Antal International Network is seeking a visionary leader to drive customer strategy and excellence within our global organization. As Head of Customer Strategy, Capability and Excellence, you will be responsible for enhancing our 360° customer experience and satisfaction through strategic initiatives.Key Accountabilities:Lead the development of...

Customer Care SpecialistYour mission as a Customer Care Specialist reporting directly to the CMO is to take care of customer care activities post-sales and customer satisfaction. You will be responsible for managing customer care processes, collaborating with other BU teams, and ensuring effective resolution of customer issues. Key aspects of this role...

Welcome to RIMOWA, a global lifestyle brand under the LVMH Group.As a Customer Experience Specialist, you will be responsible for delivering an outstanding and unforgettable client experience.Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA...

Company OverviewThe position of Luxury Customer Experience Leader at Hermès requires a strong background in customer-facing roles, preferably in luxury goods or hospitality. The ideal candidate will have excellent leadership skills and the ability to motivate a team towards delivering exceptional customer experiences.About the RoleAs a Luxury Customer...

Main ResponsibilitiesCustomer Excellence and ClientelingAlign with the In Store Customer Experience Manager on customer experience strategy and provide feedback.Monitor floor traffic, appointments, and waiting times, and suggest ideas for improving the customer experience.Support Welcomists in challenging situations and escalate to Sales Team Supervisors...

Customer Care Stage Opportunity at OrientaOrienta is seeking a highly motivated and detail-oriented individual to join its Customer Care team as a Stage Customer Care representative. This 6-month internship is an excellent opportunity to gain hands-on experience in a dynamic and multicultural environment.Key Responsibilities:Support the customer service team...

About the RoleWe are seeking a skilled Customer Experience Specialist to join our Support and Live Operations team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences through efficient help and support.Key ResponsibilitiesManage daily contacts with customers and shoppers, providing efficient help in...

Customer Experience InternWe are currently seeking a motivated Candidate to join our Customer Care team as a CX Intern. As a key member of our team, you will be responsible for handling customer requests, analyzing data, and identifying opportunities for service improvement.Key Responsibilities:Creating and analyzing customer satisfaction surveysReviewing...