Customer Experience Development Assistant

3 settimane fa


Milano, Lombardia, Italia Joivy A tempo pieno
Customer Experience Intern

We are currently seeking a motivated Candidate to join our Customer Care team as a CX Intern. As a key member of our team, you will be responsible for handling customer requests, analyzing data, and identifying opportunities for service improvement.

Key Responsibilities:

  • Creating and analyzing customer satisfaction surveys
  • Reviewing customer feedback to identify areas for improvement
  • Developing reports and presentations to track customer satisfaction trends
  • Monitoring key performance indicators (KPIs) such as NPS and CSAT

Requirements:

  • Background in customer experience or related field
  • Excellent knowledge of Italian and English
  • Proficiency in Excel and PowerPoint, with a willingness to learn new systems
  • Strong analytical and data processing skills

About Joivy:

  • We are a dynamic and international company
  • We offer a strong professional growth environment
  • We provide a range of benefits, including a paid internship
  • We are committed to diversity, inclusion, and equity

  • Sales Assistant

    1 mese fa


    Milano, Lombardia, Italia Ovs Spa A tempo pieno

    Join OVS Spa's Team as a Sales AssistantAs a Sales Assistant at OVS Spa, you will be part of a dynamic and results-oriented team. Your main goal will be to provide an exceptional customer experience, ensuring that our clients discover our collections and find the perfect products for their needs.Key Responsibilities:Greet and assist customers, providing...

  • Sales Assistant

    1 mese fa


    Milano, Lombardia, Italia Bonpoint A tempo pieno

    About BonpointBonpoint, a renowned French fashion house for children, has been dressing little ones with style and sophistication for over 40 years. Our commitment to excellence and creativity has earned us a reputation for producing high-quality, luxurious products that are sought after worldwide.Job DescriptionWe are seeking a highly skilled Sales...


  • Milano, Lombardia, Italia Hermès A tempo pieno

    Leadership RoleThe Customer Experience Team Lead is a key position within Hermès that requires a strong leader to oversee the development and delivery of exceptional customer experiences in-store. Reporting to the In Store Customer Experience Manager, this role involves aligning with the team to deliver memorable customer journeys that embody the Hermès...


  • Milano, Lombardia, Italia Canada Goose A tempo pieno

    Role Overview: As the Assistant Store Manager, Experience, you will be responsible for delivering exceptional customer experiences and driving sales growth at our store. Your primary goal will be to maintain a high level of customer service while creating a unique and engaging experience for our customers. You will work closely with the Store Manager to...


  • Milano, Lombardia, Italia Homerun B.V. A tempo pieno

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Soly Italy.Key ResponsibilitiesInteract with customers via various communication channels to address queries, resolve issues, and provide exceptional service.Collect and analyze customer feedback on products and services, identifying areas for improvement and...


  • Milano, Lombardia, Italia Antal International Network A tempo pieno

    Job DescriptionThe company is a well-established player in the Pharma industry with a strong international presence.We are seeking a visionary leader to drive our customer strategy and build long-term competitive capabilities.The successful candidate will lead the development of a customer-centric approach, enhancing 360° customer experience and...


  • Milano, Lombardia, Italia Lvmh Group A tempo pieno

    Welcome to RIMOWA, a global lifestyle brand under the LVMH Group.As a Customer Experience Specialist, you will be responsible for delivering an outstanding and unforgettable client experience.Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA...


  • Milano, Lombardia, Italia Joivy A tempo pieno

    Join Our Team as a Customer Experience Improvement SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Improvement Specialist. This role is ideal for someone with a passion for data analysis, customer satisfaction, and continuous improvement.About the Role:Support the Customer Care team in...


  • Milano, Lombardia, Italia Antal International Network A tempo pieno

    The Antal International Network is seeking a visionary leader to drive customer strategy and excellence within our global organization. As Head of Customer Strategy, Capability and Excellence, you will be responsible for enhancing our 360° customer experience and satisfaction through strategic initiatives.Key Accountabilities:Lead the development of...


  • Milano, Lombardia, Italia Canada Goose A tempo pieno

    Store Performance LeadershipThe Assistant Store Manager, Experience will drive store performance by maintaining high quality customer service and creating an exceptional customer experience.Key ResponsibilitiesAchieve or exceed sales targets, including both top and bottom line results.Develop and implement CRM initiatives to develop a clientele network for...


  • Milano, Lombardia, Italia Canada Goose Holdings Inc. A tempo pieno

    We're seeking an exceptional Assistant Store Manager, Experience to join our team at Canada Goose Holdings Inc. This is a unique opportunity to work with a world-renowned brand and contribute to our mission of inspiring and enabling people to thrive in the world outside.Key Responsibilities:The successful candidate will be responsible for maintaining...


  • Milano, Lombardia, Italia Edison A tempo pieno

    La posizione di Customer Experience Specialist presso la Divisione Gas & Power Market - Direzione Customer Operations è volta a individuare una nuova risorsa per l'area Customer Care Retail, a supporto del team Customer Experience Delivery.La risorsa dovrà focalizzarsi sulle attività di gestione dei clienti retail, in particolar modo avviando azioni per...


  • Milano, Lombardia, Italia Sisal A tempo pieno

    About UsSisal, a leading Italian gaming and betting company, is part of Flutter Entertainment plc, the world's largest online sports betting and iGaming operator.We are committed to building a more responsible future through our sustainability strategy, focusing on Responsible Gaming, innovation, and a sustainable work environment.Job DescriptionWe are...


  • Milano, Lombardia, Italia Bosch Group A tempo pieno

    Job OverviewAs a Technical Sales Development Assistant in our Pre-Sales team for the Home Comfort department, you will be responsible for enhancing customer support services related to electrification technologies.


  • Milano, Lombardia, Italia Bending Spoons A tempo pieno

    About the RoleWe're looking for a highly skilled Customer Experience Champion to join our team at Bending Spoons. As a key member of our global support team, you'll be responsible for delivering world-class customer support to our millions of users worldwide. Your mission will be to foster exceptional customer experiences, champion a user-centric approach,...


  • Milano, Lombardia, Italia Engineeringuk A tempo pieno

    About EngineeringukWe are a dynamic company that delivers exceptional customer experiences. Our team is passionate about helping customers discover new products and find solutions to their needs.Salary Estimate: £35,000 - £55,000 per yearThis role offers an attractive salary range based on your skills, experience, and qualifications. Your compensation...


  • Milano, Lombardia, Italia Michael Page International Italia S.R.L. A tempo pieno

    Descrizione del RuoloAziendaTech Company, facente parte di importante Gruppo italiano, all'avanguardia nel campo della tecnologia e dell'innovazione in ambito Customer Experience.ResponsabilitàAnalizzare i processi esistenti e identificare aree di miglioramento in termini di customer experience; Proporre soluzioni di digital transformation che migliorino...


  • Milano, Lombardia, Italia Homerun B.V. A tempo pieno

    About SolySoly is a rapidly growing start-up in Italy, dedicated to making solar energy accessible to everyone since 2013. We have installed solar systems on over 30,000 rooftops and are one of the leading solar companies in Europe.What We OfferWe provide a dynamic work environment with numerous training and career opportunities. Our attractive fixed salary...


  • Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon, the global leader in the hearing care retail industry, is seeking a Customer Experience Strategist - Global CRM to drive customer-centric initiatives across the company.As a key member of our team, you will report directly to our Global CRM Associate Director and be responsible for setting up and executing CRM strategies that deliver engagement,...


  • Milano, Lombardia, Italia Quadient A tempo pieno

    Job DescriptionQuadient is a global leader in customer communication solutions, and we are seeking a highly motivated Sales Development Representative to join our team in Milan, Italy.About the RoleWe are looking for a sales professional who is passionate about building relationships and driving business growth. As a Sales Development Representative, you...