Business Operations Manager
4 settimane fa
Business Operations Management Role
We are seeking a skilled Business Operations Manager to join our team at Thermo Fisher Scientific.
Key Responsibilities:
- Understand client technical requirements and find suitable solutions.
- Identify and communicate production costs, prepare quotations, and cost books.
- Propose new or alternative services to clients.
- Prepare and update the commercial forecast and potential revenues; participate in contractual negotiations with internal partners.
- Monitor progress status and take corrective actions to enhance client satisfaction and revenues.
- Ensure compliance with contract requirements.
- Collaborate with partners to identify and resolve issues while protecting company interests.
- Develop and manage positive relationships with clients: understand their needs and propose technological development plans to build and retain client loyalty.
Requirements:
- Hands-on experience in pharmaceutical/chemical Industry and CMO manufacturing processes.
- Proven experience in account management and customer-facing roles.
- Strong analytical and relationship building skills.
- Fluency in English and Italian.
- Ability to work independently and in a team-based environment.
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