Business Operations Manager

3 settimane fa


Ferentino, Lazio, Italia Thermo Fisher Scientific A tempo pieno

Job Summary

At Thermo Fisher Scientific, we are seeking a Business Operations Manager to join our team. The ideal candidate will have hands-on experience in pharmaceutical/chemical Industry and CMO manufacturing processes, as well as proven experience in account management and customer-facing roles.

Key Responsibilities

  • Understand technical requirements of clients and propose suitable solutions
  • Identify and communicate production costs, prepare quotations and cost books
  • Proactively identify new or alternative services to clients
  • Prepare and regularly update commercial forecasts and potential revenues
  • Supervise progress status and identify corrective actions to enhance client satisfaction and revenues
  • Ensure compliance with contract requirements (deadlines and service level)
  • Collaborate with internal partners to identify and resolve issues
  • Develop and manage positive relationships with clients

Qualifications and Requirements

  • Hands-on experience in pharmaceutical/chemical Industry and CMO manufacturing processes
  • Proven experience in account management and customer-facing roles
  • Strong analytical skills
  • Excellent relationship building skills at all levels
  • Fluent in English and Italian
  • Ability to work independently and in a team-based environment


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