Business Management Technical Support Specialist

1 settimana fa


Monza, Lombardia, Italia Thermo Fisher Scientific A tempo pieno

Purpose of the Role / Responsibilities

The Technical Business Management Support Specialist will assist the business management team in enhancing service delivery and client satisfaction, ensuring alignment with the strategic objectives of Thermo Fisher Scientific.

Key Responsibilities / Primary Activities

  • Provide support to the technical business management team by preparing presentations and facilitating meetings, guiding clients, managing change controls and systems, generating quotes, and executing other support tasks as needed.
  • Assist with administrative tasks as required.
  • Aid in achieving revenue goals and ensuring compliance with contractual obligations in assigned tasks; support in identifying optimal solutions for clients.

GMP & Health & Safety:

Ensure that current Good Manufacturing Practices (cGMP) are adhered to in the work environment; be knowledgeable about emergency protocols and safe working practices. Align with all Environmental Health & Safety (EH&S) standards and demonstrate safe behavior in the workplace.

Internal and External Relations

Collaborate internally with all departments; engage externally with current clients.

Qualifications and Requirements:

Education:

A Bachelor's Degree in Engineering, Science, Finance, or Business is required.

Technical Skills:

Proficient in MS Office Suite (Word, Excel, PowerPoint, SharePoint) is essential.

Professional Experience:

Ideally, 6 months to 1 year of experience in project management, account management, sales, or marketing with responsibilities involving internal or external client interactions.

Language Proficiency:

Must be proficient in both Italian and English.

Personal Attributes:

Strong analytical skills with a business-oriented mindset.

Ability to foster and maintain relationships both internally and with clients.

A collaborative team player who can also work independently with a proactive approach.



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