Field IT Support Specialist
3 settimane fa
Job Title: Field IT Technician
Job Summary:
We are looking for a skilled Field IT Technician to join our team at Hemmersbach. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our customers in the area of Milan.
Main Responsibilities:
- Identify, diagnose, and resolve issues in computer hardware and software in systems such as laptops, desktops, printers, mobile devices, and tablets.
- Provide general deskside support, imaging/re-imaging PCs and laptops.
- Coordinate with third-party service providers for timely repair of systems under maintenance agreement warranty.
- Assist in the installation of peripherals like printers, scanners, and cabling systems.
- Provide smart hands and eyes support for network devices and servers.
Requirements:
- 2 years of IT experience in a support role.
- Experience with Windows 7-11, MS Active Directory, GPOs, MS Office 365, PC hardware installation, and troubleshooting.
- Enterprise anti-virus solutions and IT ticketing systems.
- Good English and fluency in Italian.
- Familiarity with ticketing systems.
Benefits:
- Buddy program.
- Extensive paid training.
- Extra hours compensation.
- International environment.
- Meal voucher.
- Mentor program.
- Onboarding program.
Hemmersbach is a leading provider of IT infrastructure services, delivering solutions to top companies in the industry. We strive to make a positive impact on the world through our Direct Actions and Hemmersbach Rhino Force initiatives.
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