Sales Associate

3 giorni fa

Milano, Lombardia, Italia Patagonia A tempo pieno
About the Role

At Patagonia, we're committed to saving our home planet. As a Sales Associate - Environmental Advocate, you'll play a key role in creating an exceptional customer experience while promoting our brand's values and mission.

Key Responsibilities
  • Welcome and assist customers, providing a positive experience and ensuring their needs are met.
  • Determine and meet the specific needs of each customer with kindness and creativity, treating every person with equal respect and professionalism.
  • Share your knowledge of our core sports and products, and your passion for the environment, to support grassroots environmental groups and create engagement with our customers.
  • Contribute to a team responsible for the store's success through customer service, merchandising, operations, events, and environmental activism.
  • Perform daily store operations, including checking and replenishing stock, operating the cash register, and merchandising the store during downtimes.
What We're Looking For
  • An inclusive mindset and a genuine interest in saving our home planet.
  • A colleague with demonstrated service experience, who thrives in a team-based atmosphere.
  • Enthusiasm and interest in learning about our products, values, and history.
  • Passion about the environment and caring for others.
  • A colleague who deals well with ambiguity, learns on the fly, demonstrates sound judgment, and solves problems creatively.
  • Accuracy with money handling and register use.
Language Skills

Fluency in Italian and English is required.

Additional Requirements
  • Experience working in the retail and/or outdoor industry is a plus.
  • Participation in and appreciation for our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running) is also a plus.
About Patagonia

Our stores are designed to be hubs for our communities, where we inspire, educate, and engage with environmental and social defenders and those who love wild places and outdoor sports. We support local groups with grants, donations, volunteers, advocacy, and events.

We're committed to becoming an anti-racist company that leads by example, doing the work to be inclusive and equitable across all aspects of our business. We value a welcoming environment where each member of our EMEA team feels included, respected, and empowered, regardless of their background.

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