Sales Associate
7 giorni fa
We are seeking a highly skilled and experienced Sales Assistant to join our team at Cartier. As a Sales Assistant, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.
Key Responsibilities- Client Welcoming and Waiting Time Management:
- Ensure an exceptional client experience at the entrance of the client(s) in the boutique.
- Seat client(s) when possible and offer refreshments, reading materials, etc.
- Inform client(s) about the approximate waiting time and ensure that the first available Sales Associate is taking care of the client(s), etc.
- Sales Assistance:
- Bring and return pieces for the Sales Associates.
- Assist discreetly with various tasks during a sale.
- Coordinate between Sales Associates and Stockist/Cashier/Voituriers.
- Provide gift wrapping services.
- Order taxis for clients.
- Accompany clients to the door upon departure.
- Assist with After Sales duties (bringing pieces, etc.) without handling payments.
- Daily Boutique Operations:
- Respect all brand and boutique policies and procedures.
- Participate in inventories.
- Participate in price labeling.
- Participate in the set up and breakdowns at opening and closing of the boutique.
- Participate in the implementation of Visual Merchandising guidelines.
- Order boutique facilities (bags, drinks, edition materials, office facilities, etc.).
- Ensure that the boutique, windows, counters, etc. are in a perfect condition.
- Previous experience in the hospitality sector or in luxury Retail.
- Good interpersonal and communication skills.
- Strong attention to detail and customer needs.
- Team-Player approach.
- Fluent in English and Italian.
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