Junior Sales Associate
5 giorni fa
Job Summary:
We are seeking a highly motivated and customer-focused Junior Sales Associate to join our team at Tn Italy. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our Milan store.
Key Responsibilities:
- Meet and greet customers, providing a warm and welcoming experience
- Support the sales team in achieving sales targets and improving customer satisfaction
- Actively listen to and engage with customers, using effective communication skills to match their needs
- Maintain strong relationships with existing customers and identify new business opportunities
- Ensure the store is well-organized and visually appealing, maintaining high standards of merchandising and inventory management
- Provide product information and technical support to customers, using company reporting tools to analyze sales data
- Contribute to expanding the company database through client data registration and profiling
- Support the store manager in organizing events and promotional activities to drive sales and customer engagement
- Prepare sales and customer relations reports, analyzing and categorizing sales information to inform business decisions
- Identify and investigate customer complaints and service suggestions, providing solutions to improve customer satisfaction
Requirements:
- University degree or student in Interior Design or Architecture, or similar academic background
- Excellent computer skills, including Microsoft Outlook, Word, Excel, and PowerPoint
- Excellent English language skills, both written and spoken
- Strong communication and interpersonal skills, with a positive attitude and enthusiastic approach to customer service
- Ability to work effectively in a team environment, with a customer-focused mindset
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