Sales and Stock Management Associate

3 giorni fa

Milano, Lombardia, Italia Prada A tempo pieno
About the Role

We are seeking a highly skilled and motivated Sales and Stock Management Associate to join our team at Prada. As a Sales and Stock Management Associate, you will play a critical role in supporting both sales and stock management functions.

Key Responsibilities
  • Welcome and serve customers, providing an exceptional in-store experience at all times.
  • Maintain and develop client relationships through individualized approaches, leveraging CRM and digital tools.
  • Engage in cross-selling with all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • Stay up-to-date on fashion trends and competitors.
  • Prove brand and product knowledge.
  • Effectively handle customer complaints by liaising with the line manager when necessary.
  • Maintain the shop floor and visual display to high standards, adhering to Company operational guidelines and stock procedures.
  • Contribute to ensuring a high level of security and prevent product thefts.
  • Ensure the safety of products and valuable materials in the warehouse during handling.
  • Properly manage daily goods receipt, arrange merchandise according to Corporate procedures, and prepare products for the sales floor and special areas.
  • Organize, manage, and perform product counting and stock-takes.
  • Ensure accurate product flow tracking through the SAP system.
  • Manage product flow during repairs.
  • Manage stockroom activities related to Markdown.
  • Guarantee returns, shop-to-shop transfers, and e-commerce delivery according to corporate guidelines and deadlines.
Requirements
  • High affinity for luxury products.
  • Strong sense of responsibility.
  • Ability to work in a team as well as independently.
  • Organized and detail-oriented.
  • Mature and assertive.
  • Business/Retail Management degree or equivalent is a plus.
  • Interest in luxury/fashion, art, and design.

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