Junior Sales Associate

5 giorni fa


Milano, Lombardia, Italia Tn Italy A tempo pieno

Job Summary:

We are seeking a highly motivated and customer-focused Junior Sales Associate to join our team at Tn Italy. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our Milan store.

Key Responsibilities:

  • Meet and greet customers, providing a warm and welcoming experience
  • Support the sales team in achieving sales targets and improving customer satisfaction
  • Actively listen to and engage with customers, using effective communication skills to match their needs
  • Maintain strong relationships with existing customers and identify new business opportunities
  • Ensure the store is well-organized and visually appealing, maintaining high standards of merchandising and inventory management
  • Provide product information and technical support to customers, using company reporting tools to analyze sales data
  • Contribute to expanding the company database through client data registration and profiling
  • Support the store manager in organizing events and promotional activities to drive sales and customer engagement
  • Prepare sales and customer relations reports, analyzing and categorizing sales information to inform business decisions
  • Identify and investigate customer complaints and service suggestions, providing solutions to improve customer satisfaction

Requirements:

  • University degree or student in Interior Design or Architecture, or similar academic background
  • Excellent computer skills, including Microsoft Outlook, Word, Excel, and PowerPoint
  • Excellent English language skills, both written and spoken
  • Strong communication and interpersonal skills, with a positive attitude and enthusiastic approach to customer service
  • Ability to work effectively in a team environment, with a customer-focused mindset

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