Global Personalization Ambassador

1 mese fa


Milano, Lombardia, Italia Ermenegildo Zegna A tempo pieno

Job Title: Global Personalization Ambassador

About the Role:
We are seeking a highly skilled Global Personalization Ambassador to join our team at Ez Service Srl. As a key member of our organization, you will be responsible for promoting and developing the Personalization business in multiple countries, guiding commercial events and initiatives with top customers.

Key Responsibilities:
Achieve projected sales plan for every single event/activation promoting Bespoke, MTM and MTO business;
Develop the Personalization business by partnering with Store and Area Managers to identify potential clients and outreach strategies;
Liaise with the CVM department to build qualitative/quantitative databases of clients;
Collect and analyze data related to Personalization business including sales, new client acquisition and client activation;
Identify opportunities to grow Personalization business;
Review existing Bespoke customer portfolio by store;
Develop strategic plans for TOP customers including outreach and delighting opportunities;
Identify and recommend improvements to Personalization Projects selling format to create a more elevated experience and increase revenues;
Closely monitor, understand and analyze the competitive landscape for Personalization services across the region;
Plan and manage regional Personalization trunk show/VIP events calendar.

Requirements:
5+ years prior experience in a similar role, having contact with final customer;
Proven track record of delivering results;
Track record of successfully developing and maintain Selling Capabilities;
Client development skills;
Sensibility and appreciation of Luxury product;
Communication and influencing skills (all levels of the organization as well as external partners);
University degree or equivalent experience required;
Fluent spoken and written English, other languages is a plus.

About Us:
Ez Service Srl is a leading company in the luxury industry, founded on a proud history of craftsmanship and quality dating back to 1910. We strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Ez Service Srl.



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