Italian Market Underwriting Specialist

2 mesi fa

Roma, Lazio, Italia dojo A tempo pieno

Diversity, Equity, and Inclusion at Dojo

At Dojo, we are committed to fostering an inclusive environment that reflects the diverse range of businesses we serve, from local bakeries to renowned restaurants across the UK.

Our focus on diversity, equity, and inclusion is integral to our mission of enhancing employee satisfaction and innovating for superior customer experiences.

If you are passionate about your work, possess a curious mindset, and prioritize customer needs, you will find a welcoming environment at Dojo.

The Role:

As we pursue ambitious growth targets, we are expanding our underwriting team in Milan, specifically targeting the Italian market. This new unit will collaborate closely with our existing Risk teams in the UK and Spain, acting as a protective barrier against fraud, financial crime, and credit risks. Your expertise in both financial and non-financial analysis will be crucial in ensuring that applicants align with Dojo's risk appetite.

In this role, you will help establish the in-market underwriting department, proactively engage with internal stakeholders and clients to manage and mitigate risks, and support Dojo's growth initiatives.

Key Responsibilities:

  • Risk Assessments: Conduct thorough evaluations of potential Italian clients by analyzing financial documents, reviewing KYC information, and identifying risks related to financial crime.
  • Application Evaluations: Review new customer applications and requests for additional services that may elevate risk or credit exposure, adhering to established SLAs.
  • Credit Analysis: Assess the creditworthiness of potential customers by considering various factors, including financial stability, cash flow, payment history, and industry trends.
  • KYC and KYB Procedures: Execute Know Your Customer (KYC) and Know Your Business (KYB) verification processes to ensure compliance with regulatory standards.
  • Understanding Acquiring Risks: Analyze the inherent acquiring risks associated with diverse propositions across multiple sectors and product offerings.
  • Stakeholder Collaboration: Engage proactively with commercial teams and clients to optimize onboarding processes, manage escalations, and advocate for the underwriting function.
  • Cross-Departmental Cooperation: Work closely with Compliance, Financial Crime, Legal, and other Risk teams to address high-risk applications and ensure effective risk management practices.
  • Policy Development: Contribute to the creation and documentation of policies and procedures within the underwriting function, identifying areas for enhancement.
  • Market Awareness: Stay updated on industry trends, market conditions, and regulatory changes that may influence customer risk profiles.

Qualifications:

  • Experience: Demonstrated experience in an underwriting or credit risk role within a financial institution, with strong analytical skills and a deep understanding of the Italian market.
  • Education: Degree-level education or equivalent experience in credit risk, underwriting, or a related field within the financial services sector.
  • Knowledge: Familiarity with Credit, Fraud, and AML risks specific to the Payments Industry, including card scheme regulations and chargeback processes.
  • Skills: Excellent problem-solving, negotiation, decision-making, and multitasking abilities.
  • Communication: Strong communication skills, capable of conveying complex underwriting decisions to various stakeholders.
  • Customer Orientation: A focus on customer satisfaction while effectively managing risk.
  • Team Collaboration: Ability to work effectively in a team environment, emphasizing continuous improvement and shared objectives.
  • Professional Development: A desire to enhance your skills and a passion for innovation within the payments industry.
  • Languages: Fluency in English and Italian is essential.

About Dojo:

Founded in 2009, Dojo has over 15 years of experience in the payments industry, serving more than 140,000 customers worldwide.

With a workforce of over 1,200 across various locations, our mission is to empower businesses to thrive in the experience economy by providing tools and technology that transform transactions into meaningful relationships.

We prioritize collaboration and value in-person interactions while embracing flexibility in communication. At Dojo, we trust our teams to make decisions that best serve our customers.

Explore our benefits and learn more about our culture at Dojo.

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