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Italian Speaking Customer Service Representative

2 mesi fa


Roma, Lazio, Italia Elikya Recruitment A tempo pieno
Customer Service Advisor - Italian Language

We are seeking a highly skilled and motivated Customer Service Advisor to join our team in Lisbon, Portugal. As a Customer Service Advisor, you will be the first point of contact for our clients and will be responsible for answering their queries by phone and/or email.

Key Responsibilities:

  • Provide exceptional customer service to our clients
  • Identify customer needs and provide solutions
  • Work collaboratively with the team to achieve sales and customer satisfaction targets

Requirements:

  • Native Italian language skills (C2 level)
  • Minimum B2 level in English
  • Ability to multitask and work in a fast-paced environment

What We Offer:

  • Fixed and variable bonuses
  • Meal allowance (food card)
  • Full-time contract (40 hours per week / 8 hours per day / 2 days off)
  • Ongoing training provided by the company
  • Private medical insurance
  • 22 days of paid vacation + public holidays
  • Career evolution

Relocation Package:

  • Accommodation provided
  • Assistance in obtaining your Portuguese social security number and opening a bank account

About the Company:

Elikya Recruitment is a leading recruitment agency in Portugal, specializing in placing candidates in top companies across various industries. We are committed to providing exceptional service to our clients and candidates, and we are looking for talented individuals to join our team.