Financial Center Director

3 settimane fa


Venezia, Veneto, Italia Bank of America A tempo pieno

About the Role

This is a challenging and rewarding opportunity to lead a financial center and drive business growth. As a Financial Center Manager, you will be responsible for managing a team of professionals and overseeing the day-to-day operations of the center.

Key Responsibilities

  • Develop and implement business strategies to drive revenue growth and improve customer satisfaction.
  • Lead and manage a team of financial center employees, providing coaching, training, and development opportunities to ensure their success.
  • Manage client relationships and ensure excellent customer service, resolving issues and concerns in a timely and professional manner.
  • Collaborate with other departments to achieve business objectives and improve operational efficiency.
  • Stay up-to-date with industry trends and regulatory requirements, ensuring compliance and implementing best practices.

Requirements

  • 1+ years of leadership experience in a financial services environment.
  • Strong business acumen and ability to develop and implement business strategies.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; bachelor's degree preferred.

Preferred Qualifications

  • 1+ years of management experience in a financial services environment.
  • Experience working in a team environment and collaborating with other departments.
  • Knowledge of financial services industry, products, and solutions.
  • Bilingual skills.

Skills

  • Customer Service Management
  • Performance Management
  • Coaching
  • Customer and Client Focus
  • Talent Development
  • Risk Management
  • Sales Performance Management
  • Business Operations Management
  • Recruiting
  • Result Orientation
  • Referral Management
  • Leadership Development
  • Inclusive Leadership
  • Prioritization
  • Problem Solving

Work Environment

This is a 1st shift position (United States of America) with 40 hours per week.



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