Financial Center Director

2 settimane fa


Venezia, Veneto, Italia Bank of America A tempo pieno

About the Role

This is a unique opportunity to lead a financial center and drive business growth while fostering a team environment that prioritizes client satisfaction and operational excellence. As a Financial Center Manager, you will be responsible for managing day-to-day operations, developing talent, and ensuring operational excellence.

Key Responsibilities

  • Develop and implement strategies to drive business growth and improve client satisfaction.
  • Manage and develop a team of financial center employees, providing coaching and training to ensure they have the skills and knowledge needed to succeed.
  • Ensure operational excellence by implementing efficient processes and procedures, and identifying areas for improvement.
  • Collaborate with other departments to achieve business objectives and drive results.
  • Manage client relationships and ensure that clients receive exceptional service.

Requirements

  • 1+ years of leadership experience in a financial services environment.
  • Strong business acumen and ability to drive business growth.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.

Preferred Qualifications

  • 1+ years of management experience in a financial services environment.
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
  • Bilingual skills.

Skills

  • Customer Service Management
  • Performance Management
  • Coaching
  • Customer and Client Focus
  • Talent Development
  • Risk Management
  • Sales Performance Management
  • Business Operations Management
  • Recruiting
  • Result Orientation
  • Referral Management
  • Leadership Development
  • Inclusive Leadership
  • Prioritization
  • Problem Solving

Work Environment

This role is based in the United States and requires a 1st shift schedule with 40 hours per week.


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