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Italian Customer Service Representative for Tech Company in Greece

2 mesi fa

Rimini, Emilia-Romagna, Italia Patrique Mercier Recruitment A tempo pieno
Customer Service Representative for Italian-Speaking Clients

Patrique Mercier Recruitment is seeking a highly skilled Customer Service Representative to join our team in Greece. As a representative, you will be responsible for providing exceptional support to Italian-speaking customers regarding tech products and gaming-related inquiries.

Key Responsibilities:
  • Provide exceptional customer support to Italian-speaking customers
  • Assist customers with inquiries, technical issues, and gaming-related questions
  • Troubleshoot and resolve customer concerns in a timely and efficient manner
  • Deliver accurate information about products, services, and gaming features
  • Maintain customer records and documentation
  • Collaborate with cross-functional teams to ensure customer satisfaction
Requirements:
  • Fluency in Italian and English, both written and spoken
  • Prior experience in customer service, preferably in a tech or gaming-related field
  • Strong communication and interpersonal skills
  • Knowledge and passion for gaming and tech products
  • Excellent problem-solving abilities and ability to remain calm under pressure
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented and committed to providing exceptional customer service
  • Proficient in using computer systems and software applications
What We Offer:
  • Private Health Insurance
  • Training and Development
  • Performance Bonus
  • Summer, Christmas, and Easter Bonus
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek lessons (all levels)
  • Discounts on services and many extras
  • All sorts of Cultural, Sports, and Music events organized by the client