Food and Beverage Hostess

7 giorni fa


Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

Armani Hotel Milano, a luxury hotel in the heart of Milan's fashion district, is seeking a skilled Food and Beverage Hostess to join its team in the Food and Beverage Department. The ideal candidate will possess a passion for delivering exceptional customer service and excellent communication skills.

Main Responsibilities:

  • Greet guests professionally and guide them to their preferred tables.
  • Check guest reservation books and track occupancy charts to ensure seamless service.
  • Answer telephones according to internal standards and take guest reservations or provide information about hotel services.
  • Anticipate guests' needs and respond promptly to inquiries or issues.
  • Recognize regular guests by name and consistently use their names.
  • Inspect and maintain daily menus to ensure quality, condition, and appearance, while developing a comprehensive knowledge of all menu items and daily specials.
  • Assist with other positions in the restaurant as needed.

Qualifications and Expertise:

  • Proficiency in English and Italian (reading, writing, and oral communication).
  • Excellent communication and organizational skills.
  • Working computer skills and knowledge.
  • Able to work calmly and confidently under pressure.
  • Successful candidate must possess legal work authorization in Europe.

Additional Information:

  • Type of work: Full-time.
  • Location: Milan, Italy.
  • Department: Food and Beverage.
  • Languages: English, Italian.
  • Contract: 6 months.
  • Other benefits: Meals in our staff canteen, uniform and laundry service, tailored training programs, company discounts on Armani shops, corporate benefits.


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