Customer Service Representative
3 settimane fa
ABOUT INDIE CAMPER
We're a leading campervan marketplace dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we've welcomed more than 300,000 travelers from 169 countries. Our comprehensive array of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
We're a tech-driven company with exciting and demanding challenges that require top talent and motivation. We're growing our team and seeking travel enthusiasts with a passion for guest service to join our depot in Marcon - Venice.
The Role
We're looking for a Support & Cleaning Staff Member to ensure an outstanding level of customer service and maintain our fleet of campervans in top condition. As a key member of our team, you'll contribute to our mission of providing an exceptional customer experience.
Key Responsibilities
- Clean vehicle interiors and exteriors according to company standards and client requests;
- Verify and prepare vans before each booking;
- Perform inspections and maintain accurate records of the vehicle's condition;
- Moving and parking vans or picking clients from the airport;
- Clean and maintain all equipment, extras, and consumables stored at the depot;
- Deliver and collect cars from repairs and maintenance, or delivering vehicles to specific locations.
Requirements
- Valid Driver's license and ability to drive a van (plus);
- Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods;
- Previous experience preparing cars for a car dealer or rent-a-car (plus);
- Eye for cleanliness and inspection;
- Communication, and interpersonal skills;
- Immediate availability.
Indie Commitment
- Being part of a young, fast-growing, and innovative company where you make a difference;
- Career development opportunities in Field Operations;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around North America, Europe, and Oceania.
We're looking for the right candidate to join our team
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