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Italian-Speaking Customer Support Representative

2 mesi fa


Roma, Lazio, Italia Cross Border Talents A tempo pieno

Job Title: Italian-Speaking Customer Support Representative

Location: Lisbon, Portugal

Language Requirement: Native Italian, Proficient English (B2 level)

Employment Type: Full-time

Job Summary:

We are seeking a highly skilled Italian-Speaking Customer Support Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, assisting with their insurance needs, and supporting brokers.

Responsibilities:

  • Assist customers with their insurance needs by answering questions, handling policy inquiries, and supporting brokers.
  • Provide exceptional service and be a dependable point of contact.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Stay up-to-date with industry developments and regulatory changes to ensure compliance and provide accurate information to customers.

Requirements:

  • Native Italian speaker with good English skills (B2 level).
  • Excellent communication skills and a positive attitude.
  • Customer support experience is an advantage but not necessary.

What We Offer:

  • Up to 1,253 Monthly Earnings: Includes a 1,000 base salary, 153 meal allowance, and up to 100 in performance bonuses.
  • 2,000 Welcome Bonus: Distributed in 4 payments of 500 every 3 months.
  • Affordable Housing: Private room in a company apartment for just 280/month (deducted from salary).
  • Additional Benefits: 20/month for transport and up to 400 for airfare reimbursement after 6 months.
  • Health Insurance: Free after 6 months.

Why Join Us:

At Cross Border Talents, we offer a dynamic and supportive work environment that fosters growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles and achieve their career goals.