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Customer Service Representative

1 mese fa

Verona, Veneto, Italia Tempus Spa A tempo pieno
Descrizione del Lavoro

La posizione di Customer Service Junior presso Tempus Spa è un ruolo fondamentale per garantire un servizio di alta qualità ai nostri clienti.

Responsabilità
  • Gestire le richieste dei clienti in modo tempestivo e efficiente.
  • Fornire assistenza su ordini, consegne, resi e problematiche varie.
  • Collaborare con il team vendite, logistica e produzione per risolvere le richieste dei clienti.
  • Assicurare che tutte le problematiche vengano risolte rapidamente e in conformità con le politiche aziendali.
  • Riceve e gestisce gli ordini dei clienti.
  • Risponde a richieste di informazioni sui prodotti e aggiornamenti sugli ordini.
  • Risolve eventuali problemi legati a resi, rimborsi e sostituzioni.
Requisiti
  • Neo laureati in discipline economiche o cultura equivalente.
  • Esperienza di almeno 1-2 anni nel servizio clienti, preferibilmente nel settore alimentare.
  • Conoscenza di software CRM e gestione ordini.
  • Gestione del tempo e delle priorità, teamwork, accountability.
  • Lingua inglese buon livello.

Tempus Spa è un'agenzia di lavoro leader nel settore della ricerca e selezione di personale. Offriamo un ambiente di lavoro dinamico e stimolante, con un team di professionisti che condividono la nostra passione per la qualità e l'eccellenza.