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Customer Service Representative
2 mesi fa
At TE Connectivity, we're committed to creating a safer, more sustainable, and connected world. As a Customer Service Associate, you'll play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:- Be the primary point of contact for customers in Italy, providing timely and effective support for their needs.
- Collaborate with sales and service teams to resolve customer inquiries and issues.
- Process orders, manage inventory, and maintain accurate records in our SAP system.
- Investigate and resolve customer complaints, ensuring high levels of satisfaction.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- 2-3 years of experience in a comparable customer service role, preferably in a B2B environment.
- Bachelor's degree in Business Administration or a related field.
- Excellent Italian and English language skills, with the ability to communicate effectively with customers and colleagues.
- Strong interpersonal skills, with the ability to work collaboratively in a team environment.
- Experience with SAP and e-commerce platforms is a plus.
We're a global industrial technology leader, dedicated to creating innovative solutions that connect and empower people. Our broad range of connectivity and sensor solutions enable the distribution of power, signal, and data, driving progress in industries like transportation, renewable energy, and more.
We offer a competitive salary package, performance-based bonus plans, health and wellness incentives, and opportunities for professional growth and development. Join our team and be part of a dynamic and inclusive work environment that values diversity, equity, and inclusion.
