Logistics Support Specialist
4 settimane fa
Logistics Support Specialist
Amplifon is a global leader in hearing care solutions and services. We are seeking a talented resource to join our Global Supply Chain Team and contribute to building a high-performing logistic support service.
As a Logistics Support Specialist, you will work in a fast-paced environment and collaborate with cross-functional teams to ensure efficient Procure to Pay processes. Your responsibilities will include:
- Guiding the Local Shop Logistic Support team in daily activities and supporting them in exceptions management and supplier issues resolution
- Performing analysis on performances and process monitoring activities for a cluster of countries
- Managing service support for assigned countries
- Managing supplier performances and collaborating with them to ensure flowless communication and prompt problem solving
- Collaborating with the account payable team, supply chain, and IT team to ensure Procure to Pay processes are efficient and accurate
- Contributing to improve Purchasing processes and support performance excellence journey
- Recommending improvement actions based on continuous analysis of KPIs, both internally and with suppliers
Requirements:
- Bachelor's degree in supply chain management, operations, logistics, or engineering
- 3-5 years of experience in Supply Chain, Customer Service, Logistic Operations, Procurement Operations, Sales Support
- Continuous improvement oriented
- Very good knowledge of MS Office, particularly Excel
- Customer-oriented approach, able to problem solve and support resolution
- Ability to work well through cross-functional activities and responsibilities and to drive them
- Very good team player
- Excellent communication and analytical skills
- Fluent in English and Italian, other languages (i.e. French, Spanish) are appreciated
- Working knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols, Supplier Portals, etc.)
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