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Customer Service Representative

2 mesi fa


Milano, Lombardia, Italia Lowe'S A tempo pieno
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Assist customers in locating products, answering questions, and providing product information.
  • Process transactions, handle returns, and exchanges in accordance with company policies.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Work collaboratively with other team members to achieve sales goals and meet customer needs.
Requirements
  • 6 months of experience in a retail or customer-facing role.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer

Lowe's is an equal opportunity employer and offers a competitive salary, benefits package, and opportunities for career growth and development.