International Operations Coordinator

6 giorni fa

Roma, Lazio, Italia Indie campers A tempo pieno

At Indie Campers, we're on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.

We've welcomed over one million nights rented through our travel platform, serving more than 300,000 travelers from 169 countries. Our comprehensive and expanding array of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles available for sale.

Our challenges are both exciting and demanding, requiring top talent and motivation to be successfully pursued. We're growing our team and looking for individuals interested in pursuing this dream with us and joining an ever-developing journey.


The Role

We're seeking university students or recent graduates who are seeking genuine work experience, vocational placement, or an internship located in our Depot in Ponte Galeria - Rome.

As an International Operations Intern, you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.


Key Responsibilities

Front-office activities:

  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms, and conditions, upsell road trip extras.

Back-office activities:

  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.


Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship;
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.


Indie Commitment

  • All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
  • Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics;
  • International opportunities and possibility of integration in Indie Campers after the internship.


Are you ready to Go Indie?

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