Customer Service Advisor for Ecommerce Operations
1 settimana fa
We are seeking a highly skilled and bilingual individual to join our team at Partsplusuk as a European Ecommerce Customer Service Representative. This role will be a key part of our growing Ecommerce team, responsible for delivering exceptional customer service to our clients across continental Europe.
The ideal candidate will have a passion for providing outstanding service and a strong understanding of the Ecommerce industry. They will be responsible for communicating with customers, resolving queries, and ensuring that all customer interactions are handled in a professional and timely manner.
Key Responsibilities- Deliver exceptional customer service to clients across Germany, Italy, Spain, and France.
- Resolve customer queries and issues in a timely and professional manner.
- Process returns, exchanges, and discrepancies in a efficient and accurate way.
- Communicate with logistics providers regarding shipment issues.
- Coordinate orders and inventory management.
- Collaborate with external partners to ensure seamless customer experience.
- Fluency in either German, Italian, Spanish, or French.
- Strong computer skills, including Microsoft Office and Ecommerce platforms.
- Excellent attention to detail and ability to multitask.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of the Ecommerce industry and customer service principles.
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European Ecommerce Customer Service Representative
1 settimana fa
Roma, Lazio, Italia Partsplusuk A tempo pienoEuropean Ecommerce Customer Service RoleWe are seeking a highly skilled and bilingual individual to join our team at Partsplusuk as a European Ecommerce Customer Service Advisor. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong understanding of ecommerce operations.As a European Ecommerce...
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Roma, Lazio, Italia Partsplusuk A tempo pienoJob SummaryWe are seeking a highly skilled and bilingual European Ecommerce Customer Service Advisor to join our team at Partsplusuk. As a key member of our Ecommerce Operations team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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Roma, Lazio, Italia Partsplusuk A tempo pienoJob SummaryWe are seeking a highly skilled and bilingual European Ecommerce Customer Service Advisor to join our team at Partsplusuk. As a key member of our Ecommerce Operations team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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