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Sales Administration Specialist
3 mesi fa
Wabtec Corporation stands as a premier global supplier of equipment, systems, digital solutions, and enhanced services for freight and transit rail. With nearly four centuries of combined expertise from Wabtec, GE Transportation, and Faiveley Transport, the company possesses unparalleled digital proficiency, technological advancements, and top-tier manufacturing and services, fostering the digital rail and transit ecosystems. Wabtec is dedicated to performance that propels progress, crafting transportation solutions that enhance and transform the world. The company employs approximately 27,000 individuals across various locations worldwide.
CONTRACT TYPE: FIXED-TERM 18 MONTHS
Who will you collaborate with?
The Piossasco (TO) site excels in the design and production of brake control devices, where electronics, software, and pneumatics closely interact.
You will be integrated into the Customer Service Operation team, reporting directly to the Customer Service Operation Manager.
How will you make an impact?
As a Sales Administration Specialist, you will oversee the customer order process from the moment it is received until the dispatch of materials and/or services.
What does a typical day look like?
- Upon receiving an order, you will conduct a Contract Review (CR).
- If the CR is favorable, you will proceed with entering the order into the system and send the order confirmation.
- If the CR is unfavorable due to minor issues, you will contact the customer to seek a resolution for a positive CR. In cases of significant negative CR or lack of agreement with the customer, the order will be referred back to the sales function for resolution.
- You will monitor and implement actions to ensure the order is fulfilled according to the order confirmation.
- You will issue shipping documents and provide delivery forecasts to customers.
What do we want to know about you?
- Proficient in English.
- Good knowledge of MS Office (AS400 is considered a plus).
- Strong communication skills.
- Excellent interpersonal and customer care abilities.
- Strong organizational skills, precision, and attention to detail.
This position is open to candidates of all genders, in accordance with laws 903/77 and 125/91, and to individuals of all ages and nationalities, as per legislative decrees 215/03 and 216/03. Faiveley Transport Italia Spa will process candidates' personal data in compliance with privacy regulations.
Legal authorization to work in the EU is required. We will not sponsor individuals for employment visas for this job opening.
Please note that we do not accept agency candidate submissions without a formalized agreement with Wabtec Talent Acquisition. If you are an agency/third-party recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.
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Wabtec Corporation is committed to addressing the world's most challenging issues. To fulfill this commitment, we rely on a culture of leadership, diversity, and inclusiveness. We aim to employ the brightest minds globally to help us create a limitless source of ideas and opportunities. We believe in hiring talented individuals from diverse backgrounds and experiences. Wabtec Corporation is dedicated to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected veteran status. If you have a disability or special need that requires accommodation, please let us know.
