Overnight Operations Manager

4 settimane fa

Milan, Italia Excelsior Hotel Gallia a Luxury Collection Hotel Milan A tempo pieno

Job Overview:
As the Overnight Operations Manager, you will serve as the primary authority overseeing all hotel functions during the night shift. Your role is pivotal in ensuring that our guests receive the highest standards of hospitality and service throughout their stay.

Key Responsibilities:

  • Act as the Manager on Duty, addressing any guest or operational issues that arise during the overnight hours.
  • Ensure compliance with operational guidelines and maintain a safe and professional environment for all staff.
  • Conduct regular checks to confirm that all employees are in appropriate uniforms and adhere to grooming standards.
  • Oversee inventory management and ensure all records are accurate and up to date.
  • Review financial reports and performance metrics to identify areas for improvement and implement cost-saving measures.
  • Assist in resolving guest complaints and issues, ensuring a satisfactory outcome for all parties involved.
  • Support the accounts receivable team in maintaining timely payments and managing invoices.
  • Monitor cash handling procedures and address any discrepancies promptly.
  • Promote a positive work environment by encouraging teamwork and employee engagement.
  • Facilitate communication of new operational procedures and ensure all staff are well-informed.
  • Assist in managing employee attendance and performance evaluations.
  • Encourage participation in safety programs and maintain awareness of emergency procedures.

Candidate Profile:
We are looking for individuals with a strong background in hospitality management, particularly in guest services or related fields. A high school diploma or equivalent is required, along with several years of relevant experience. A degree in Hotel Management or a related discipline is preferred.

About Us:
The Luxury Collection Hotels & Resorts, part of Marriott International, is dedicated to providing authentic experiences that create lasting memories. Join us and be part of a diverse team committed to excellence in hospitality.

  • Beverage Operations Manager

    1 settimana fa

    Milan, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, a prestigious 5-star luxury establishment situated in the renowned Milan fashion district, is seeking a Beverage Operations Manager to enhance our Food & Beverage Department. KEY RESPONSIBILITIES Recruit, train, assess, develop, lead, inspire, mentor, and manage all staff to ensure adherence to established cultural and operational...

  • Operations Manager

    4 settimane fa

    Milan, Italia Enpal Italia Srl A tempo pieno

    Descrizione del lavoroDescrizione  Sei un/a neolaureato/a appassionato/a di energie rinnovabili e desideroso/a di fare la differenza nel settore dell'energia solare?Enpal Italia, azienda in forte espansione nel campo delle energie sostenibili, sta cercando un/a Operations Manager per unirsi al nostro team.Le Operations sono il cuore pulsante della nostra...

  • Night Manager

    3 mesi fa

    Milan, Italia Marriott International A tempo pieno

    JOB SUMMARY Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and...

  • Front Desk Hospitality Agent

    4 mesi fa

    Milan, Italia Sonder A tempo pieno

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they...

  • Stock Operations Manager

    4 mesi fa

    Milan, Italia Hermès A tempo pieno

    GENERAL ROLE The Stock Operations Manager ensures an optimal management of the store stocks in order to enable sales teams to offer the best service to customers, supervising the stock operations and being a strong support and partner to the other teams. He/She is responsible for all physical and the corporate software product flows and ensures that the...

  • Junior Operations Manager

    2 mesi fa

    Milan, Italia Enpal GmbH A tempo pieno

    Descrizione del lavoro Descrizione  Sei un/a neolaureato/a appassionato/a di energie rinnovabili e desideroso/a di fare la differenza nel settore dell'energia solare? Enpal Italia, azienda in forte espansione nel campo delle energie sostenibili, sta cercando un/a Junior Operations Manager per unirsi al nostro team. Le Operations sono il cuore...

  • Junior Operations Manager

    2 mesi fa

    Milan, Italia Enpal Italia Srl A tempo pieno

    Descrizione del lavoroDescrizione  Sei un/a neolaureato/a appassionato/a di energie rinnovabili e desideroso/a di fare la differenza nel settore dell'energia solare?Enpal Italia, azienda in forte espansione nel campo delle energie sostenibili, sta cercando un/a Junior Operations Manager per unirsi al nostro team.Le Operations sono il cuore pulsante della...

  • Project Manager Operations Excellence

    3 mesi fa

    Milan, Italia Aon A tempo pieno

    Descrizione del messaggio Aon, leader mondiale nella consulenza per la gestione dei rischi e nel brokeraggio assicurativo e riassicurativo, ricerca, per la propria sede di Milano, una risorsa da inserire all’interno del team Operations Excellence con il ruolo di Project Manager . Nello specifico, siamo alla ricerca di un Project Manager con...

  • Senior Manager

    4 mesi fa

    Milan, Italia DuPont Sustainable Solutions A tempo pieno

    Allow us to introduce ourselves.At dss+, we are not just your average global operations consulting firm. We are a Purpose-driven company that exists to save lives and create a sustainable future – for our clients, employees and communities. In pursuit of this Purpose, we put people at the centre of everything we do, and we are a consultancy with heart. As...

  • Night Manager

    1 mese fa

    Milan, Italia Excelsior Hotel Gallia a Luxury Collection Hotel Milan A tempo pieno

    Job Number24132643Job CategoryRooms & Guest Services OperationsLocationExcelsior Hotel Gallia a Luxury Collection Hotel Milan, Piazza Duca D''Aosta 9, Milan, Milano, ItalyScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations during the overnight shift....

  • Night Manager

    3 settimane fa

    Milan, Italia Excelsior Hotel Gallia a Luxury Collection Hotel Milan A tempo pieno

    Job Number 24132643Job Category Rooms & Guest Services OperationsLocation Excelsior Hotel Gallia a Luxury Collection Hotel Milan, Piazza Duca D'Aosta 9, Milan, Milano, Italy Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY  Serves as the property Manager on Duty and oversees all property operations during the...

  • Finance Manager

    1 mese fa

    Milan, Italia Michael Page A tempo pieno

    Our Client is a rapidly growing startup providing an innovative B2B SaaS solution to help financial companies keep up with regulatory changes and updates. The Client is seeking a dynamic and experienced Finance Manager to help the company manage its financial operations. The Finance Manager will be responsible for creating, analyzing, and interpreting...

  • DC Site Operations Manager

    3 mesi fa

    Milan, Italia Microsoft A tempo pieno

    Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Site Operations Manager (SOM). Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Site Operations...

  • Assistant Operations Manager

    4 mesi fa

    Milan, Italia Emirates Flight Catering A tempo pieno

    Department AIRSIDE OPERATIONS Roles and responsibilities **Job Description**: Job Purpose Manage the teams on a shift within the function to ensure timely delivery of airline catering services in line with the SLAs, PTS and other key performance indicators. Key Accountabilities Comply with and ensure all relevant standards and regulatory requirements are...

  • Business Development Operations Manager

    2 mesi fa

    Milan, Italia Enpal GmbH A tempo pieno

    Descrizione del lavoro Enpal Italia sta cercando un Business Development Operations Manager con esperienza per guidare progetti di miglioramento e ottimizzazione, con un focus su analisi dati e sviluppo strategico.   Responsabilità Principali Sviluppare in autonomia nuovi processi operativi end to end e garantirne il continuo miglioramento nel...

  • Business Development Operations Manager

    2 mesi fa

    Milan, Italia Enpal Italia Srl A tempo pieno

    Descrizione del lavoroEnpal Italia sta cercando un Business Development Operations Manager con esperienza per guidare progetti di miglioramento e ottimizzazione, con un focus su analisi dati e sviluppo strategico. Responsabilità PrincipaliSviluppare in autonomia nuovi processi operativi end to end e garantirne il continuo miglioramento nel tempo.Analizzare...

  • Billing Operations Analyst

    3 mesi fa

    Milan, Italia Havas Media Srl A tempo pieno

    Description : Nell’ambito del rafforzamento del proprio team di professionisti, Havas Media Network è attualmente alla ricerca di un Billing Operations Analyst . La figura si inserirà nel team Finance, riporterà al Billing Operations Manager, e darà il suo supporto nella gestione quotidiana delle attività amministrative in carico all’area...

  • Operations Associate

    4 settimane fa

    Milan, Italia Enpal Italia Srl A tempo pieno

    Descrizione del lavoroLe Operations sono il cuore pulsante della nostra azienda. Questa parte fondamentale del nostro business garantisce che gli impianti fotovoltaici siano installati in modo efficiente e tempestivo, affinché il pianeta ed i nostri clienti possano usufruire dei benefici dell'energia solare senza ritardi. Come Operations Manager, ti...

  • Italy IT Operations Internship

    2 settimane fa

    Milan, Italia Amplifon A tempo pieno

    Italy IT Operations Internship ITMilano, Lombardia, Italy Italy IT Operations Internship | Milan | 6 months We work to maintain and constantly improve our technological landscape for our Shops & HQ. Moreover, we are going to transform our internal IT processes, including new digital instruments and tools to be more efficients and guarantee high...

  • Procurement Operations Manager

    1 mese fa

    Milan, Italia HelloFresh A tempo pieno

    At HelloFresh we love food  and our mission is to change the way people eat forever. That change comes conveniently packaged in a box - a HelloFresh Box  filled with the best fresh ingredients. With our meal boxes with easy to cook recipes and fresh ingredients  we are driving change in the quickly evolving food industry. HelloFresh Italia is part of a...