Front Desk Manager
3 settimane fa
We are seeking a highly skilled and experienced Front Desk Manager to join our team at Splendido Mare, a Belmond Hotel. The ideal candidate will have a passion for delivering exceptional customer service and a strong background in hospitality management.
Main Responsibilities:
- Greet guests and ensure a smooth check-in and check-out process
- Rooming guests and providing accurate information about the hotel and local area
- Answering enquiries and resolving guest issues in a timely and professional manner
- Supervising front office staff and maintaining a high level of service quality
- Implementing hotel policies and procedures to ensure efficient operations
Requirements:
- At least 5 years of experience in a similar role, preferably in a luxury hotel environment
- Fluent in English and Italian, with a third language required
- Knowledge of hotel management software and Microsoft Office
Benefits:
- Seasonal Labour contract with a competitive salary and benefits package
- Accommodation in our staff house, including breakfast and staff canteen
- Bus ticket as a benefit for the contract period
- Discovering Belmond programme, offering team members complimentary accommodation and discounts on Belmond products and services
About Belmond:
- Belmond is a pioneer of exceptional luxury travel, with a portfolio of 46 remarkable properties across 24 countries
- We treasure history while looking to the future, embracing community spirit and responsible, sustainable tourism
- Belmond is an equal opportunities employer, committed to diversity and inclusion in the workplace
-
Front Desk Representative
4 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoFront Desk Agent Opportunity at Splendido MareSplendido Mare, a luxurious hotel in Portofino, is seeking a Front Desk Agent to join their team. As a representative of the hotel, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.The ideal candidate will have a passion for hospitality and be comfortable...
-
Luxury Hotel Front Desk Professional
1 settimana fa
Portofino, Liguria, Italia Belmond A tempo pienoJob Title: Front Desk Agent Season 2025About the Role:We are seeking a charismatic Front Desk Agent to join our team at Splendido, A Belmond Hotel. As a representative of our luxury hotel, you will provide exceptional customer service and create unforgettable experiences for our guests.Key Responsibilities:Fulfill Front Desk operations, adhering to company...
-
Front Desk Agent
1 mese fa
Portofino, Liguria, Italia Belmond A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Splendido, A Belmond Hotel. As a key member of our Front Desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesFulfill operations of the Front Desk,...
-
Luxury Front Office Manager
6 giorni fa
Portofino, Liguria, Italia Belmond A tempo pienoJob DescriptionFront Office ManagerAt Belmond, we're committed to delivering exceptional guest experiences. As our Front Office Manager, you'll oversee all front desk operations, ensuring seamless service delivery and maintaining the highest standards of luxury hospitality.Leadership and Management: Supervise a team of front office staff, ensuring they...
-
Luxury Front Desk Ambassador
4 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoFront Desk Agent Opportunity at SplendidoSplendido, a Belmond Hotel, is seeking a skilled Front Desk Agent to join our team for the upcoming season. As a representative of our luxury brand, you will be responsible for providing exceptional guest experiences and maintaining the highest standards of service.Main Responsibilities:Manage front desk operations,...
-
Front Office Manager
3 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoFront Office Manager Job DescriptionAt Belmond, we are seeking a highly skilled and experienced Front Office Manager to join our team. As a Front Office Manager, you will be responsible for overseeing all front desk operations, ensuring that all hotel standards and procedures are fully implemented and maintained.Key Responsibilities:Leadership and...
-
Front Office Manager
4 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoFront Office Manager Job DescriptionAt Belmond, we're seeking a seasoned Front Office Manager to lead our guest-focused Front Office team. As a key member of our luxury hotel operations, you'll be responsible for overseeing all front desk operations, ensuring seamless guest experiences, and maintaining operational efficiency.Key Responsibilities:Leadership...
-
Front Office Manager
3 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoFront Office Manager Job DescriptionAt Belmond, we are seeking a highly skilled Front Office Manager to join our team. As a Front Office Manager, you will be responsible for overseeing all front desk operations, ensuring that all hotel standards and procedures are fully implemented and maintained.Key Responsibilities:Leadership and Management: supervise the...
-
Luxury Front Desk Professional Wanted
6 giorni fa
Portofino, Liguria, Italia Belmond A tempo pienoAbout the RoleSplendido Mare, a charming guesthouse in the heart of Portofino, is seeking a skilled Front Desk Agent to join their team. As part of the LVMH Group, this luxury hotel embodies the art of Ligurian living and offers refined cuisine from the Cerea family.The ideal candidate is passionate about hospitality and comfortable with challenges. He/she...
-
Front Office Manager
2 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoLead the Front Office Team at Splendido, A Belmond HotelAs a Front Office Manager at Splendido, A Belmond Hotel, you will be responsible for overseeing all front desk operations, ensuring that all hotel standards and procedures are fully implemented and maintained. This includes managing staff, optimizing guest satisfaction, and maintaining operational...
-
Front Desk Professional at Splendido Mare Hotel
2 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoMain ResponsibilitiesFulfill operational duties of the Front Desk, adhering to company policies and protocols, ensuring high standards at all times.Maintain professional relationships with guests and colleagues.
-
Front Office Team Lead
1 settimana fa
Portofino, Liguria, Italia Belmond A tempo pieno{"Responsibilities": "Key ResponsibilitiesAs our Front Office Manager, you will be responsible for overseeing the smooth operation of our front desk, ensuring that all hotel standards and procedures are met. Your key responsibilities will include:Managing the front office team to deliver exceptional customer serviceOverseeing all front desk operations,...
-
Front Office Manager
3 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoFront Office Manager Job DescriptionAt Belmond, we are seeking a highly skilled Front Office Manager to oversee the front desk operations and ensure exceptional guest experiences. As a key member of our team, you will be responsible for managing staff, optimizing guest satisfaction, and maintaining operational efficiency in the front office department.Key...
-
Front Desk Agent, Splendido Mare Hotel Portofino
3 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoSplendido Mare, a Belmond Hotel, is a charming guesthouse in the heart of Portofino. Its celebrated restaurant, DaV Mare, embodies the pleasures of piazzetta living through refined cuisine, curated in partnership with the Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.Become...
-
Reception Manager
1 mese fa
Portofino, Liguria, Italia Belmond A tempo pienoReception Manager Job DescriptionWe are seeking a highly skilled and experienced Reception Manager to join our Front Office team at Splendido Mare, A Belmond Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Main Responsibilities:Greeting...
-
Key Guest Correspondent Agent
2 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoAbout the RoleWe are seeking a seasoned Guest Correspondent Agent to join our Front Desk team at Splendido, A Belmond Hotel.Key ResponsibilitiesReview guest reservations and ensure accurate insertion in the PMS systemSupport the Front Desk team in daily operations, maintaining high standards and adhering to company policies and proceduresCommunicate...
-
Luxury Night Manager
1 giorno fa
Portofino, Liguria, Italia Belmond A tempo pienoAbout the RoleWe are seeking a skilled Luxury Night Manager to join our Front Office team at Splendido, A Belmond Hotel. The successful candidate will be responsible for managing all Front Office operations, including check-in and check-out, guest care, and cash handling.The ideal candidate will have previous experience in a similar role, preferably in a...
-
Guest Experience Manager
1 mese fa
Portofino, Liguria, Italia Belmond A tempo pienoAbout the RoleWe are seeking a highly skilled Guest Experience Manager to join our team at Splendido, A Belmond Hotel. As a key member of our front-of-house operations, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience.Key ResponsibilitiesAssist in the day-to-day management of front-of-house...
-
Guest Experience Manager
4 settimane fa
Portofino, Liguria, Italia Belmond A tempo pienoAbout the RoleWe are seeking a highly skilled Guest Experience Manager to join our team at Splendido, A Belmond Hotel. As a key member of our operations team, you will be responsible for ensuring that our high standards of service are consistently met and exceeded.Key ResponsibilitiesAssist in the day-to-day management of front-of-house departments to ensure...
-
Guest Experience Manager
1 settimana fa
Portofino, Liguria, Italia Belmond A tempo pieno{"**Job Summary**": "At Belmond, we are searching for a Guest Experience Manager to join our dedicated team at Splendido. As a luxury hospitality pioneer since 1976, we value authenticity, craftsmanship, and the creation of meaningful, lasting memories for our guests.","**Key Responsibilities**": "Assist in the day-to-day management of front-of-house...