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Strategic Business Consultant

2 mesi fa

Milano, Lombardia, Italia Amazon A tempo pieno
About the Role

We are seeking a highly motivated and experienced Strategic Business Consultant to join our Amazon Marketplace Professional Services (AMPS) team. As a key member of our team, you will be responsible for developing and executing strategies to drive growth and revenue for our sellers.

Key Responsibilities
  1. Manage Seller Portfolios: You will be responsible for managing a portfolio of 15-20 sellers across various categories, including fashion, grocery, and more. Your goal will be to drive sustainable revenue growth for these sellers by leveraging your expertise in marketplace programs, tools, and processes.
  2. Analyze Customer Data: You will analyze customer data to identify opportunities for growth and provide strategic recommendations to maximize the sellers' potential. This will involve analyzing data on listings, selection, supply chain, advertising, and deals.
  3. Implement and Track Metrics: You will implement and track metrics to measure the success and quality of the sellers in your portfolio. This will involve using key metrics to guide your work and uncover hidden areas of opportunity.
  4. Identify and Engage Sellers: You will identify, qualify, and engage with prospective sellers for AMPS based on a clear understanding of our sellers and their needs.
  5. Utilize CRM Tools: You will utilize CRM tools, such as Salesforce, to track all pertinent account information and sales progress.
  6. Prepare Business Reviews: You will prepare and deliver business reviews to your clients, providing them with insights and recommendations to drive growth and revenue.
  7. Develop Amazon Marketplace Ecosystem Knowledge: You will develop a thorough understanding of the Amazon Marketplace ecosystem, including its tools, processes, and best practices.
  8. Manage Additional Projects: You will manage additional projects around our newly launched Paid Service, including process improvements, tool and content development, competitive analysis, and sales analysis.
Requirements
  • Fluency in Italian and English
  • BA/BSc degree or equivalent experience in sales or account management in E-commerce, retail technology, SaaS, or software
  • Strong analytical skills, including Microsoft Excel
  • Proven ability to successfully influence at all levels within an organization, particularly at the executive level
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
  • Passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements
  • Superior communication and presentation skills
  • Ability to thrive in an ambiguous environment