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Restaurant Operations Manager

2 mesi fa


Milano, Lombardia, Italia Melia Hotels International S.A.(Meliá) A tempo pieno
Restaurant Manager - Gran Melia' Palazzo Cordusio

Join Melia Hotels International S.A. as a Restaurant Manager and embark on a journey of growth and development in the hospitality industry.

Key Responsibilities
  • Organize the operation of the restaurants to ensure exceptional customer service and contribute to the achievement of Food and Beverage ratios and economic objectives.
  • Implement the restaurant's methodology, including knowledge of products, orders, and service standards.
  • Plan menus, review maintenance actions, and manage staff to ensure a seamless customer experience.
  • Monitor staff costs, productivity KPIs, and customer feedback to drive business growth.
  • Participate in daily briefings to stay informed about departmental situations and ensure the team's knowledge of data sheets.
Economic and Financial Objectives
  • Be knowledgeable of the department's budget and support the head of department in preparing projections.
  • Ensure the fulfillment of economic goals established in the department.
Human Resources and Development
  • Support and participate in the identification of talent in the department.
  • Be knowledgeable of development plans and tools in Human Resources and promote their use.
  • Identify high-potential staff and actively participate in the development of the team and trainees.
Customer Experience and Sustainability
  • Be knowledgeable of the Brand philosophy and ensure optimal implementation of standards, operations, and identity manuals.
  • Promote local gastronomy and ensure the separation of waste generated in the area of responsibility.
Health and Safety
  • Be knowledgeable of the hotel's evacuation plan and ensure compliance with Occupational Health and Safety Procedures and Instructions.

Melia Hotels International S.A. is an equal opportunity employer and values diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws.