Spa Department Coordinator
1 settimana fa
As a Spa and Wellness Operations Assistant at Grand Hotel Timeo, A Belmond Hotel, you will play a crucial role in supporting the Spa and Wellness process and operation. Your primary focus will be on delivering outstanding guest service and financial profitability in accordance with brand standards.
You will be responsible for assisting the Director of Spa and Wellness in maximizing revenue, managing and monitoring Spa and Wellness reservations, training, and Guest Response processes. Additionally, you will oversee daily reservation processes and operations, including group blocks, occupancy, department management, and policy and procedure implementation and enforcement.
Key responsibilities include managing the department's adherence to achieving financial profitability, monitoring and developing team member performance, and maintaining standards of quality, service, cleanliness, and controls.
","Requirements": "To be successful in this role, you will need:
Certification / Diploma / Licence in Aesthetics or Physiotherapy
Proven work experience as a Spa Therapist in a luxury hospitality environment
Hands-on experience in massage techniques, manicures, pedicures, waxing, and face/body therapies
Experience in cosmetics sales will be considered an advantage
Excellent knowledge of conversational English
Polished communication and customer service skills
User-level computer skills
Knowledge of LQA standards will be considered a plus
","Benefits": "As a member of the Belmond team, you will enjoy a range of benefits, including:
All meals provided
Team social events
Complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises, and safaris, and discounted food and beverage
Shared accommodation may be provided upon request and availability.
","About Belmond": "Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.
We have been a pioneer of exceptional luxury travel since 1976, with a portfolio extending across 24 countries.
Each of our properties has a distinctive story, personality, and identity, with a personalized team to match.
Our essence is built upon heritage, craftsmanship, and genuine, authentic service.
We treasure history while looking to the future, embracing community spirit and responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
"}-
Spa Operations Coordinator
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Taormina, Sicilia, Italia Belmond A tempo pienoJob Role:As a Spa Coordinator at Belmond, you will play a crucial role in supporting the Spa and Wellness process and operation at Grand Hotel Timeo. Your primary focus will be on delivering outstanding guest service and financial profitability in accordance with brand standards, including a concentrated focus on LQA Standards.Key Responsibilities:Assist...
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Spa Operations Coordinator
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Taormina, Sicilia, Italia Belmond A tempo pienoJob Role:As a Spa Coordinator at Belmond, you will play a crucial role in supporting the Spa and Wellness process and operation at Grand Hotel Timeo. Your primary objective will be to deliver outstanding guest service and financial profitability in accordance with brand standards, including a concentrated focus on LQA Standards.Key Responsibilities:Assist...
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