Front Office Operations Manager

2 giorni fa


Egna, Trentino-Alto Adige, Italia Hilton Technologies A tempo pieno

Company Overview

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Mangia's Resorts is a leading hospitality brand dedicated to creating authentic Italian experiences for our guests. We strive to deliver exceptional service and exceed our customers' expectations.

Job Description:

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We are seeking an experienced Front Office Supervisor to join our team at Hilton Technologies. The successful candidate will oversee front office and guest services operations, ensuring superior service quality and efficiency. Key responsibilities include supervising a team of guest service agents, managing day-to-day tasks, and providing excellent customer service.

Salary: Estimated $60,000 - $80,000 per annum, depending on experience.

Required Skills and Qualifications:

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To be successful in this role, you will need:

  • A degree or diploma in Hotel Management or equivalent
  • At least 2 years of Front Office supervisory experience in an upper upscale international chain
  • Hilton Hotel Brand experience and OnQ certification preferred
  • High level of IT proficiency and commercial awareness
  • Excellent leadership, interpersonal, and communication skills
  • Ability to work efficiently in a fast-paced environment

Benefits:

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This role offers a competitive salary package, including benefits such as medical insurance, retirement plan, and paid time off. Additionally, the successful candidate will have opportunities for professional growth and development within the company.

Others:

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Please note that this job posting is for a position at a hotel owned and operated by an independent franchisee. As a result, employment practices, compensation, and benefits will be determined by the franchisee and not by Hilton Technologies.


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