Technical Sales and Operations Manager

4 giorni fa

Santa Maria in Prato, Lombardia, Italia Groupe CERTIFER A tempo pieno
About Groupe CERTIFER

Groupe CERTIFER is a leading company in the railway industry, providing specialized services in testing, inspection, and certification, as well as consultancy and advisory services. With over 300 employees and 24 locations worldwide, we are present in Europe, China, Turkey, Brazil, Australia, and the Middle East.

Job Description

We are seeking a highly experienced and skilled Technical Sales and Operations Manager to join our team in Italy. As a key member of our management team, you will be responsible for shaping our value proposition, analyzing the market, and defining an effective go-to-market strategy.

Key Responsibilities
  • Support the Managing Director in shaping the CERTIFER Solutions Italia value proposition and analyzing the market to define an effective and focused go-to-market strategy.
  • Manage stakeholders (internally and externally) to ensure smooth operations and alignment of goals.
  • Be responsible for defining the technical contents of the CERTIFER Solutions Italia offering.
  • Contribute to the definition of the strategic plan of CERTIFER Solutions Italia.
  • Create an organization for the entity operations based on the development plan included in the strategic plan, select and recruit personnel accordingly, and manage the so-established team.
  • Select, engage, and manage subcontractors to involve in project execution, including creation and maintenance of subcontractors/vendors panel.
  • Contribute in identifying and assessing possible M&A targets and take leadership of integration plan.
  • Liaise with prospect customers, from a technical point of view, and identify and circumstantiate their needs for translating them in concrete proposals.
  • Anticipate upcoming opportunities from institutional customers, through appropriate monitoring and follow-up of railway and mobility market moves.
  • Prepare for qualification with institutional customers, monitor tenders' publication, and prepare tenders' dossiers.
  • Prepare quotations, technical contents, and mobilization plans within bids, while involving other CERTIFER entities and possible subcontractors, and set projects' gross profit target to ensure aggregate profitability of CERTIFER Solutions Italia business (EBITDA).
  • Set up project teams and launch projects resulting from successful bids.
  • Ensure project execution in QCD and appropriate profitability.
  • Take directly part, with project management and/or technical lead role, in most critical and strategic projects for the business of CERTIFER Solutions Italia or of any other CERTIFER entities on a global perspective, wherever necessary.
  • Support the MD in operations reporting, in pipeline, project, and business reviews, and in budgeting.
  • Act as global referent, in favor of other group entities, in the role of global technical leadership within a given vertical possibly assigned to you based on your specific expertise.
  • Optionally, extend, in future, the duties listed above at regional level over a cluster of national entities.
Requirements
  • 10+ years of experience in similar positions in the railway industry and services, consultancy, certification bodies, mobility operators, railway undertakings, infrastructure owners, ECM, ROSCO's, and, more in general, technical players in public mobility.
  • Customer orientation and strategic thinking.
  • Strong and proven operational management, strategic planning, and technical leadership skills.
  • Finance for non-financials fundamentals.
  • Attitude and experience in shaping organization, building and managing teams preferably composed of 10+ units.
  • Familiarity and ability to collaborate in large global organizations with a significant international projection.
  • Optional, but welcome, experience with small medium enterprises and/or startups.
Preferred Technical Background
  • RAMS/RCM: Develop and conduct reliability analyses (FMECA, fault tree analyses, etc.), conduct Reliability Centred Maintenance (RCM) analyses, modern analytical approach to improvement and optimization of maintenance, condition-based and OCM, development and improvement of maintenance programs and LCC (Life Cycle Cost).
  • Safety and Quality Management: Develop and establish safety management system in project and operation. Identify and analyze risks related to technical design and operation of railway systems. Implement and maintain quality assurance systems in accordance with industry standards. Conduct audits and inspections.
  • Technical Safety: Participate in design, development of reliability and maintenance of technical systems, analyze technical solutions to minimize risk and ensure compliance with standards.
  • RAM, ILS LCC, Asset Management: Conduct Integrated Logistics Support (ILS) activities, life Cycle Cost (LCC) analyses, develop and maintain documentation, training materials, and support for reliability, availability, and maintainability (RAM) programs and studies. Participate in training activities to ensure effective operation and management in the use of technical systems.
  • Rolling stock approvals: responsibility and management in approval processes of rolling stock with railway authorities, certification of technical systems, assess compliance with regulations and national and international standards, collaborate with relevant authorities and organizations to ensure approval of systems.
  • Maintenance Management and ECM: Implement and comply with regulations related to the responsibility structure in Entity in Charge of Maintenance (ECM), development of maintenance management systems.
  • Permits: ensure railway companies have necessary permits and approvals to operate within the railway industry, handle communication and approval with relevant authorities and regulatory bodies.

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