Floor Manager
1 settimana fa
We are seeking a highly motivated and experienced Floor Manager to join our adidas team. As a key member of our retail leadership team, you will be responsible for leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
Key Responsibilities:
- Drive store sales together with the team to meet the target set by delivering great customer service.
- Ensure the store is up to brand standards at all times including Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.
- Develop and implement strategies to increase sales and improve customer satisfaction.
- Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service.
- Monitor and analyze sales data to identify trends and areas for improvement.
- Collaborate with other departments to ensure seamless execution of company initiatives.
Requirements:
- 12+ months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
- Team leadership and customer service.
- KPIs background and understanding. Strong analysis skills. Strong training skills.
- Comfortable conducting feedback conversations. Team line-up planning. Product knowledge.
- Good English skills/understanding.
- Professional handling of difficult interpersonal situations within the store team. Understanding the store's needs and acting accordingly.
What We Offer:
- Competitive compensation & rewards (bonuses, referral program, etc.).
- Free uniform sets twice a year.
- Discount on adidas products online and in all own stores.
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