Commercial Operations Specialist

1 giorno fa


Milano, Lombardia, Italia IQVIA A tempo pieno
Job Title: Commercial Operations Specialist

IQVIA is seeking a highly skilled Commercial Operations Specialist to join our team in Milan. As a key member of our commercial operations team, you will be responsible for driving sales growth and improving sales efficiency across our EMEA region.

Key Responsibilities:
  • Develop and implement local in-market sales data tracking tools to optimize sales performance.
  • Collaborate with sales management to implement EMEA segmentation and targeting methodology in Italy.
  • Provide actionable insights on sales and marketing performance to inform business decisions.
  • Analyze and report on monthly sales indicators to identify trends and areas for improvement.
  • Support the development and implementation of EMEA CRM system to enhance sales efficiency.
  • Act as a CRM expert to provide training and support to sales teams.
  • Ensure accurate call recording and related information is maintained in the CRM system.
  • Derive insights from sales data to inform local decision making.
  • Support territory alignment and sizing analysis to optimize sales performance.
  • Contribute to supply maximization optimization (SMO) activities to drive sales growth.
Requirements and Skills:
  • Bachelor's degree in business or related field with a focus on data analysis.
  • Proficiency in English language.
  • At least 2-3 years of professional experience in commercial operations or sales.
  • Experience in sales force effectiveness and pharmaceutical industry is a plus.
  • Strong knowledge of data sources and IT applications, including CRM systems and databases.
  • Proven track record of SFE implementation and management in Italy.
  • Excellent analytical and problem-solving skills.
  • Experience with project management and sophisticated computer skills.
About IQVIA:

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We are committed to pushing the boundaries of human science and data science to create a healthier world.



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