Specialista Customer Experience
2 settimane fa
Stiamo cercando un professionista appassionato di Customer Experience che si unisca al nostro team di Customer Relations all'interno del nostro store IKEA. Il tuo compito sarà quello di supportare i nostri clienti in tutti gli aspetti relativi ai nostri servizi e al post-vendita.
Responsabilità- Accogliere i clienti e comprendere il loro bisogno
- Offrire ai clienti tutti i nostri servizi e le soluzioni migliori
- Estrapolare e monitorare i KPI's di performance dell'area Customer Relations
- Individuare possibili azioni correttive per il raggiungimento dei goal legati alla Customer Experience
- Implementare nuovi progetti per migliorare la piattaforma globale di Knowledge Base
- Lavoro in un ambiente dinamico e multiculturale
- Opportunità di crescita e sviluppo professionale
- Accesso a un percorso formativo finalizzato all'inserimento
- Rimborso spese di 850 euro lordi
- Titolo di studio in ambito Economico e/o Marketing
- Passione per la Customer Experience e la Home Furnishing
- Comunicazione efficace e capacità di lavorare in team
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Customer Experience Specialist
2 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoJob DescriptionAre you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and preferences? We're looking for a talented individual to join our Customer Relations team at IKEA.Key Responsibilities:Provide exceptional customer service and support to customers in our stores and online channels.Work...
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Omnichannel Customer Experience Specialist
2 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoJob DescriptionSei alla ricerca di un'opportunità per scoprire le dinamiche della Customer Experience e acquisire competenze all'interno di un contesto multinazionale e dinamico?Le tue responsabilitàAccogliere il cliente e comprendere il suo bisognoOffrire tutti i nostri servizi e le soluzioni miglioriEstrapolare e monitorare i KPI's di performance...
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Customer Experience Lead
3 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoJob Summary:We are seeking a highly skilled and experienced Customer Experience Lead to join our team at IKEA. As a key member of our Customer Relations team, you will be responsible for leading a team to deliver exceptional customer experience in a multichannel retail environment.Key Responsibilities:Lead a team to deliver exceptional customer experience in...
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Customer Experience Manager
4 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. In this role, you will be responsible for delivering exceptional customer experiences across all channels, ensuring that our customers receive a seamless and personalized experience throughout their journey with...
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Customer Experience Lead
6 giorni fa
Pisa, Toscana, Italia Ikea A tempo pienoJob SummaryAs a Customer Experience Lead at IKEA, you will be responsible for ensuring that our customers have a seamless and enjoyable shopping experience. This includes managing the check-out area, implementing new digital solutions, and leading a team of co-workers to provide exceptional customer service.Key Responsibilities* Manage the check-out area to...
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Customer Experience Manager
2 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Experience Manager. In this role, you will be responsible for ensuring that our customers have a seamless and enjoyable experience at our checkout area.Key ResponsibilitiesTake ownership of department goals and ensure that they are implemented in...
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Customer Experience Manager
3 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all channels, ensuring that our customers receive a seamless and personalized shopping experience.Key...
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Customer Experience Manager
1 mese fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. In this role, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences across all channels.Key ResponsibilitiesLead a team of customer-facing...
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Customer Experience Manager
1 mese fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all channels, ensuring that our customers receive a seamless and personalized experience.Key...
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Customer Experience Manager
1 mese fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. In this role, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences across all channels.Key ResponsibilitiesLead a team of customer-facing...
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Customer Experience Manager
3 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for delivering exceptional customer experiences across all channels, ensuring that our customers receive a seamless and personalized shopping experience.Key...
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Customer Experience Manager
3 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for delivering exceptional customer experiences across all channels, ensuring that our customers receive a seamless and personalized shopping experience.Key...
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Customer Experience Lead
1 settimana fa
Pisa, Toscana, Italia Ikea A tempo pienoJob SummaryAs a Customer Experience Lead at IKEA, you will be responsible for ensuring that our customers have a seamless and enjoyable shopping experience. This includes overseeing the implementation of new digital solutions, managing the check-out area, and working closely with the commercial team to provide the best payment experience for our...
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Customer Experience Manager
4 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for ensuring that our customers receive a seamless and enjoyable shopping experience across all channels.Key ResponsibilitiesTake ownership of department...
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Customer Experience Manager
2 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. In this role, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences across all channels.Key ResponsibilitiesLead a team of customer-facing...
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Customer Experience Manager
1 mese fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for ensuring that our customers receive an exceptional shopping experience across all channels.Key ResponsibilitiesTake ownership of department goals and...
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Customer Experience Manager
4 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for delivering exceptional customer experiences across all channels.Key ResponsibilitiesTake ownership of department goals and ensure that action plans...
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Customer Experience Manager
2 mesi fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for ensuring that our customers receive a seamless and enjoyable shopping experience across all channels.Key ResponsibilitiesTake ownership of department...
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Customer Experience Manager
2 mesi fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for ensuring that our customers receive a seamless and enjoyable shopping experience across all channels.Key ResponsibilitiesTake ownership of department...
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Customer Experience Manager
4 settimane fa
Pisa, Toscana, Italia Ikea A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. In this role, you will be responsible for ensuring that our customers receive an exceptional shopping experience across all channels.Key ResponsibilitiesTake ownership of department goals and ensure that country...