Guest Relation Specialist
2 giorni fa
Job Title: Guest Relation Suite-Specialist
Job Summary:
The Guest Relation Specialist is a dedicated professional responsible for ensuring a seamless and personalized experience for guests staying in our Anantara suites. This role requires a high level of discretion, good manners, and attention to detail to project a positive image of the Anantara brand.
Key Responsibilities:
- Ensure all suites and guest areas are properly cleaned and maintained at all times, adhering to hotel standards.
- Communicate guest requests, preferences, and information to relevant departments in a timely manner.
- Be knowledgeable about hotel features and surroundings.
- Provide friendly and educated assistance to guests.
- Anticipate and meet guest needs, demonstrating exceptional attention to detail.
- Build rapport with guests to facilitate recognition and obtain specific needs, likes, and dislikes.
- Ensure adherence to Anantara brand standards, etiquette, and procedures.
- Create "wow moments" throughout the guest's stay.
- Report for duty punctually, wearing the proper uniform and name tag.
- Maintain a high level of personal appearance and self-hygiene.
- Ensure a thorough shift handover and maintain open communication with team members.
- Liaise with Housekeeping and Front of House teams.
- Set up suites according to guest history, requests, and specific amenities.
- Be flexible with working shifts assigned by the Head of Department.
- Assist the Butler team with luggage and shoe treatments.
Requirements:
- High school diploma or equivalent.
- Italian proficiency and English B2-level or above.
- Previous hotel work experience or similar.
- Knowledge of service skills.
- Fine eye for detail.
- Ability to work under pressure and follow directions.
Additional Information:
Anantara offers a positive and vibrant team environment, with benefits including Ticket Restaurant, discounts on accommodation, and career progression opportunities.
-
Guest Relation Specialist
2 settimane fa
Roma, Lazio, Italia Anantara A tempo pienoJob SummaryThe Guest Relation Specialist is a dedicated professional responsible for ensuring a seamless and personalized experience for guests staying in our Anantara suites. This role requires a high level of discretion, attention to detail, and excellent communication skills to provide exceptional service and create lasting memories for our guests.Key...
-
Guest Relation Specialist
2 settimane fa
Roma, Lazio, Italia Anantara A tempo pienoJob SummaryThe Guest Relation Specialist is a dedicated professional responsible for ensuring a seamless and personalized experience for guests staying in our Anantara suites. This role requires a high level of discretion, attention to detail, and excellent communication skills to provide exceptional service and create lasting memories for our guests.Key...
-
Guest Services Manager
1 settimana fa
Roma, Lazio, Italia NH ITALIA SPA A tempo pieno{"title": "Guest Relation Supervisor", "description": "Key ResponsibilitiesAs a Guest Relation Supervisor, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is memorable and enjoyable.Key Accountabilities:Monitor daily guest arrivals and ensure all reservations are honoredProvide information and assistance...
-
Guest Experience Coordinator
2 settimane fa
Roma, Lazio, Italia Minor Hotels Group A tempo pienoJob SummaryWe are seeking a highly skilled and experienced Guest Relation Specialist to join our team at Minor Hotels Group. As a key member of our hospitality team, you will be responsible for delivering exceptional personalized service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesGuest ServiceProvide warm...
-
Guest Relations Manager
2 settimane fa
Roma, Lazio, Italia Accor Hotels A tempo pienoJob SummaryWe are seeking a highly skilled Guest Relations Manager to join our team at Accor Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations in our luxury hotel.Key ResponsibilitiesGuest ExperienceDevelop and implement strategies to enhance guest...
-
Guest Relations Manager
2 settimane fa
Roma, Lazio, Italia Accor Hotels A tempo pienoJob SummaryWe are seeking a highly skilled Guest Relations Manager to join our team at Accor Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations in our luxury hotel.Key ResponsibilitiesGuest ExperienceDevelop and implement strategies to enhance guest...
-
Guest Experience Line Specialist
4 giorni fa
Roma, Lazio, Italia Tn Italy A tempo pienoDescrizione del LavoroLa nostra azienda "Tn Italy" cerca un professionista motivato e dinamico per ricoprire il ruolo di Guest Experience Line Specialist. In questa posizione, sarai responsabile di gestire le chiamate interne ed esterne, garantendo un eccellente servizio agli ospiti.Compiti e ResponsabilitàGestire le chiamate interne ed esterneGarantire...
-
Guest Relations Manager
1 settimana fa
Roma, Lazio, Italia Accor Hotels A tempo pieno{"h3": "Job Summary"} Rixos Tersane Istanbul is seeking a skilled Guest Relations Manager to join our pre-opening team. As a key member of our Front Office department, you will be responsible for ensuring exceptional guest experiences and service excellence. {"h3": "Key Responsibilities"} Plan, direct, and coordinate all activities to achieve higher guest...
-
Luxury Suite Host
1 settimana fa
Roma, Lazio, Italia NH ITALIA SPA A tempo pienoJob Title: Guest Relation Suite-SpecialistAnantara Palazzo Naiadi Rome is seeking a skilled Guest Relation Suite-Specialist to join our team. As a cornerstone of our professional team, you will be responsible for personalizing the guest's experience and exceeding their expectations.Key Responsibilities:Ensure all Suites and guest areas are properly cleaned...
-
Personalized Service Expert
2 settimane fa
Roma, Lazio, Italia Anantara A tempo pienoJob SummaryThe Guest Relation Specialist is a dedicated professional responsible for ensuring a seamless and personalized experience for guests staying in our Anantara suites. This role requires a high level of discretion, attention to detail, and excellent communication skills to provide exceptional service and create lasting memories for our guests.Key...
-
Personalized Service Expert
2 settimane fa
Roma, Lazio, Italia Anantara A tempo pienoJob SummaryThe Guest Relation Specialist is a dedicated professional responsible for ensuring a seamless and personalized experience for guests staying in our Anantara suites. This role requires a high level of discretion, attention to detail, and excellent communication skills to provide exceptional service and create lasting memories for our guests.Key...
-
Suite Ambassador
2 settimane fa
Roma, Lazio, Italia Anantara A tempo pienoJob SummaryThe Guest Relation Specialist is a dedicated professional responsible for ensuring a seamless and personalized experience for guests staying in our Anantara suites. This role requires a high level of discretion, attention to detail, and excellent communication skills to provide exceptional service and create lasting memories for our guests.Key...
-
Suite Ambassador
2 settimane fa
Roma, Lazio, Italia Anantara A tempo pienoJob SummaryThe Guest Relation Specialist is a dedicated professional responsible for ensuring a seamless and personalized experience for guests staying in our Anantara suites. This role requires a high level of discretion, attention to detail, and excellent communication skills to provide exceptional service and create lasting memories for our guests.Key...
-
Specialista delle Relazioni con i Clienti
6 giorni fa
Roma, Lazio, Italia Manpower MOC MILANO A tempo pienoDescrizione del LavoroLa nostra azienda, Manpower MOC MILANO, cerca un professionista qualificato per ricoprire il ruolo di Specialista delle Relazioni con i Clienti in una nota struttura milanese.Compiti PrincipaliGestione delle prenotazioni del ristorante tramite telefono, e-mail e sito web;Accoglienza dei clienti al loro arrivo;Cura e attenzione al...
-
Guest Experience Line Specialist
4 giorni fa
Roma, Lazio, Italia Melia Hotels International A tempo pienoMissione: la figura incaricata effettuerà un tirocinio presso la nostra linea ed imparerà a gestire tutte le chiamate in entrata in hotel ed assicurare un eccellente servizio. La risorsa gestirà le chiamate dall'esterno e dall'interno assicurando anche la corretta gestione degli ordini room service. Si prevede una accurata formazione ed affiancamento ad...
-
IT Application Specialist
4 giorni fa
Roma, Lazio, Italia Michael Page A tempo pienoIT Application SpecialistWe are seeking an experienced IT Application Specialist to join our team at Michael Page. As an IT Application Specialist, you will be responsible for developing and supporting our software ecosystem, ensuring seamless integration and user experience.Key Responsibilities:Manage and service key institutional information systems,...
-
Quality Assurance Specialist
4 giorni fa
Roma, Lazio, Italia Marriott International A tempo pienoJob SummaryWe are seeking a highly skilled Quality Manager to join our team at The St. Regis Rome. As a key member of our management team, you will be responsible for implementing quality assurance processes and verifying training and development activities are strategically linked to the company's mission, vision, and brand standards.Key...
-
Roma, Lazio, Italia Musica Sacra A tempo pienoProgram OverviewMusica Sacra is seeking highly qualified candidates for assistantships in choral conducting for Masters and Doctoral degrees.Program Highlights:Full tuition and generous stipendsAssistantships working as choir directors at local churches and with the Musica Sacra Children's ChoirConducting students work with a fully paid choral ensemble for...
-
Food Service Specialist
2 settimane fa
Roma, Lazio, Italia Italy A tempo pienoAbout UsZuma is a premier dining establishment renowned for its innovative approach to Japanese izakaya cuisine. We pride ourselves on providing an exceptional dining experience, characterized by a vibrant atmosphere and a commitment to quality. Our restaurant is situated in a prestigious location, offering a unique setting that enhances the overall guest...
-
Food Service Specialist
1 mese fa
Roma, Lazio, Italia Italy A tempo pienoAbout UsZuma is a premier dining establishment renowned for its innovative approach to Japanese izakaya cuisine. We pride ourselves on providing an exceptional dining experience, characterized by a vibrant atmosphere and a commitment to quality. Our restaurant is situated in a prestigious location, offering a unique setting that enhances the overall guest...