Lavori attuali relativi a Guest Services Manager - Roma, Lazio - NH ITALIA SPA

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Guest Services Manager

2 mesi fa

Roma, Lazio, Italia NH ITALIA SPA A tempo pieno
{"title": "Guest Relation Supervisor", "description": "Key Responsibilities

As a Guest Relation Supervisor, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is memorable and enjoyable.

Key Accountabilities:

  • Monitor daily guest arrivals and ensure all reservations are honored
  • Provide information and assistance to guests, responding to their needs and requests
  • Work closely with the Front Office team to ensure seamless check-in and check-out processes
  • Stay up-to-date with hotel products, services, and facilities, including room types and rates, food and beverage outlets, and spa and health club offerings
Requirements

To be successful in this role, you will need:

  • A college diploma in hotel management or a related field
  • Previous experience in Front Office or Guest Services
  • Excellent communication and interpersonal skills
  • Experience with Front Office Systems
  • Good English skills, both written and spoken
What We Offer

As a Guest Relation Supervisor with NH ITALIA SPA, you will enjoy a range of benefits, including:

  • Ticket Restaurant
  • Discounts on accommodation across all Minor Hotel brands
  • Discounts when visiting our restaurants, cafes, and bars
  • Career progression opportunities
  • Reward and Recognition programs
", "lang_code": "en-US"}