Guest Relations Ambassador

3 settimane fa


Roma, Lazio, Italia Anantara A tempo pieno

Job Description

In this role, you will be an integral part of the hotel's front office team, providing exceptional customer service to guests from around the world. As a key ambassador for the hotel, you will be responsible for creating a positive and memorable experience for our guests. This includes providing information, resolving issues, and exceeding guest expectations.

Key Responsibilities

  • Monitor daily guest arrivals and ensure all reservations are honored
  • Provide information on hotel products, services, and facilities
  • Assist with check-in and check-out processes
  • Respond to guest inquiries and resolve issues in a timely and professional manner

Requirements

  • College diploma in hotel management or related field
  • Previous experience in Front Office or Guest Services
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask

Additional Information

The successful candidate will be rewarded with a competitive salary, benefits package, and opportunities for career growth and development within the hotel industry. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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