Guest Relations Ambassador
3 settimane fa
Job Description
In this role, you will be an integral part of the hotel's front office team, providing exceptional customer service to guests from around the world. As a key ambassador for the hotel, you will be responsible for creating a positive and memorable experience for our guests. This includes providing information, resolving issues, and exceeding guest expectations.
Key Responsibilities
- Monitor daily guest arrivals and ensure all reservations are honored
- Provide information on hotel products, services, and facilities
- Assist with check-in and check-out processes
- Respond to guest inquiries and resolve issues in a timely and professional manner
Requirements
- College diploma in hotel management or related field
- Previous experience in Front Office or Guest Services
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
Additional Information
The successful candidate will be rewarded with a competitive salary, benefits package, and opportunities for career growth and development within the hotel industry. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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