Customer Experience Ambassador

3 giorni fa


Roma, Lazio, Italia Mcarthurglen Group A tempo pieno
Customer Experience Ambassador

We are seeking a highly motivated and customer-focused individual to join our Guest Services team as a Customer Experience Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests.

Key Responsibilities:

  • Actively engage with guests, addressing inquiries and resolving any issues.
  • Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
  • Ensure accurate and timely completion of all administrative tasks, such as online gift card orders.

Requirements:

  • Possess exceptional people skills and genuinely enjoy exceeding guest expectations.
  • Thrive in a fast-paced setting with customer-facing and admin tasks.
  • Be proactive and able to make things happen.

About Us:

At McArthurGlen, our Guest Services team embodies a dedication to excellence, executing our mission to create outstanding retail experiences. Our Guest teams are empowered to unleash their creativity and ensure every guest feels valued by delivering exceptional and personalised service.



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