IT Systems Coordinator
2 mesi fa
The IT Systems Coordinator is tasked with ensuring the efficient operation of our technological infrastructure, adhering to established requirements, specifications, budgets, and timelines. This role involves overseeing the execution of our organization's IT needs.
The IT Systems Coordinator is responsible for the upkeep and management of computers, printers, internet connections, audiovisual systems, cabling, email/network accounts, and telecommunication systems for the organization. This includes maintaining all network domains associated with the company to guarantee connectivity for both staff and clients.
RESPONSIBILITIESOversee daily IT operations to maximize efficiency. Collaborate with vendors and the IT team to identify, troubleshoot, and resolve all business systems incidents and challenges. Cultivate and maintain relationships with technical vendors, third-party partners, and service providers, ensuring they meet service obligations. Ensure adherence to all corporate policies and legal requirements regarding hardware and software installation, usage, and licensing agreements. Implement and evaluate corporate-approved program modifications to the organization's computer systems. Comprehend all standards and tailored features of the organization's front office systems, point of sale systems, and other relevant systems, including system security, reporting, managerial functions, utilities, and user functionalities. Conduct local systems backups to safeguard critical data. Verify that the computer room's fire protection, temperature regulation, and power requirements align with the company's security specifications. Manage all user IDs, passwords, and security settings. Develop, document, and communicate emergency procedures for instances when the computer systems are non-operational. Collaborate closely with the Engineering department to ensure the proper maintenance of all in-room technology. Oversee special projects as directed by management. Design training programs and resources to enhance staff proficiency in utilizing IT systems and tools. Provide assistance to clients with their technical needs and issues. Comply with Corporate IT directives and submit reports in a timely manner. Ensure the availability of all critical systems around the clock. QUALIFICATIONS
Bachelor's degree in IT-related fields. A minimum of five years of experience in the industry, with a preference for prior experience in hospitality. Proficient in English and Italian, both spoken and written. Well-versed in various software and hardware applications with recent training and experience. Familiarity with telecommunication systems, Wi-Fi hardware, and daily office tools such as printers and audiovisual equipment.
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