Specialista di Supporto IT

1 settimana fa


Milano, Lombardia, Italia Hrm s.r.l. A tempo pieno
Descrizione del Lavoro

L'IT Support Specialist in HRM è responsabile di monitorare e gestire le SLA (Service Level Agreement), assicurando il rispetto degli standard di servizio. La figura è impegnata nella pianificazione e conduzione delle riunioni con i fornitori per coordinare le attività e definire le priorità operative.

Competenze Richieste
  • Competenze comprovate nella gestione di sistemi applicativi complessi come CRM ed E-Commerce.
  • Capacità di monitorare, analizzare e garantire il rispetto degli SLA, con un'attenzione particolare alla prevenzione di disservizi e alla tempestiva risoluzione di problematiche.
  • Esperienza nella gestione di ticket di alta priorità.
  • Familiarità con le principali piattaforme di CRM e con soluzioni E-Commerce.
  • Ottima conoscenza della lingua inglese.
Benefici Offerti
  • Hybrid Working
  • Welfare Contrattuale
  • Convenzioni dedicate
  • Buoni pasto
  • Fondo Sanitario Contrattuale

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