Customer Support Specialist
2 settimane fa
We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide timely and effective customer support via email, chat, and phone
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain a deep understanding of our products and services
- Stay up-to-date with industry trends and best practices in customer support
Requirements:
- Native level of written and verbal communication skills in Italian
- Excellent communication and interpersonal skills
- Experience in customer support
- Good computer skills
- High School Diploma
What We Offer:
- Competitive salary: €1,040 - €1,366 per month
- Relocation package: flight expenses, accommodation, and language lessons
- Private health insurance
- Meal vouchers and holiday allowance
- Stable work and career progression
How to Apply:
Send us your CV in English, and we will contact you for an initial discussion. If you are successful, you will be invited to a video interview, online tests, and a final interview with our client.
We look forward to hearing from you
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