Customer Service Specialist
1 mese fa
Based at our Production site in Pianoro, Bologna, you will provide customer service support and technical guidance to internal and external customers for the International Market.
Key Responsibilities:- Receive and process customer orders via various channels, ensuring timely entry into the ERP system.
- Resolve customer inquiries and complaints in a professional and efficient manner.
- Collaborate with the team to ensure seamless order management and customer satisfaction.
- Assist in reviewing and coordinating customer service activities, including shipping, inventory levels, and sales activities.
- Identify and escalate customer issues to management in a timely fashion.
- Develop and review correspondence and documentation related to customer interactions.
- At least 2 years of progressive B2B customer service experience.
- Order management experience.
- Excellent communication skills.
- Proficiency in AS400 and ERP systems.
- Fluency in Italian and English.
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Customer Service Representative
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Customer Service Representative
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Customer Service Sales Specialist
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Customer Service Representative
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Customer Service Representative
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Customer Service Sales Area Manager
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Commercial Assistant and Customer Support Specialist
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Customer Service Specialist for End-to-End Order Management
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Rental Sales Agent
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Addetto/a Customer Service Italia/Estero
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Customer Relationship Manager
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Fragrance Specialist
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Customer Service Sales Area Manager
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Bologna, Emilia-Romagna, Italia Coesia A tempo pienoAbout Coesia, a global organization headquartered in Bologna, Italy, we specialize in manufacturing packaging machines for various sectors. Our business portfolio encompasses innovative tailor-made packaging machinery solutions, working hand-in-hand with customers and partners. We strive to continuously expand our offerings and enhance our capabilities to...