Restaurant Host
2 settimane fa
Company Overview: Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. Our properties are designed to bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service.
Job Summary:The Restaurant Host is a key member of our Auberge family, responsible for providing exceptional service and ensuring a positive experience for our guests from arrival to departure. This role requires strong communication skills, a positive attitude, and the ability to speak and write in English fluently.
Key Responsibilities:- Greet guests warmly and provide courteous service
- Efficiently handle check-ins and seating
- Answer phones, take reservations, and maintain accurate records in reservation systems
- Coordinate with restaurant and/or pool staff to optimize guest placements
- Assist with preparation of station charts and guide servers and support staff
- Maintain cleanliness, sanitation, and organization of the host station and assigned work areas
- Monitor and update guest profiles, VIP arrivals, and special requests
- Ensure menus and wine lists are clean, up-to-date, and well-stocked
- Resolve guest complaints promptly to ensure satisfaction
- Familiarize yourself with all hotel services and local attractions
- High school diploma or equivalent preferred
- Prior experience in customer service or hospitality, preferably in a high-end setting
- Strong communication skills, positive attitude, and the ability to speak and write in English fluently
About Auberge Resorts Collection: We are a collection of extraordinary hotels, resorts, residences, and private clubs that bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service.
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