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Senior Technical Specialist
2 mesi fa
Aveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide.
We're committed to sustainability, diversity, equity, and inclusion, and have been recognized for our transparency and ambition in these areas.
As a Center of Excellence Engineer, you'll play a key role in developing and testing new solution features, fixing application issues, and leading the Practice Development Team.
Key Responsibilities:
- Work closely with DEV and SUPPORT teams to master customer solutions.
- Research, identify, develop, and recommend program parts to address new features and application issues.
- Help customers adopt new solutions and address technical problems.
- Assist Application Engineers with site-specific difficulties during new site commissioning and system upgrades.
- Participate in power monitoring system development projects, providing information, executing test scenarios, and contributing to product development and testing.
- Resolve technical problems from internal escalation about application engineers and engineering teams.
- Identify and qualify product and solution failures, and assist in understanding and resolving them.
- Contribute to documenting new solution features using our Knowledge Base tool.
- Design, plan, research, evaluate, and test complex systems used to monitor and/or control program execution.
Requirements:
- Experience in software, database, and/or troubleshooting, diagnosis, and problem-solving.
- SQL Database querying and programming experience.
- Programming experience (5 years minimum is desirable).
- Understanding of SCADA and HMI standard is highly advantageous.
- Ability to travel to various customer sites in the region and worldwide.
- Manufacturing Execution System experience (MES) and Knowledge of AVEVA products will be very helpful.
- Engineering degree in Electrical, Power Systems, Computer Science, or equivalent is desirable.
- On-site or off-site advanced technical support experience.
- Understanding of control systems and PLC.
- C#, HTML5 coding experience (Web Application).
- Controls or transformer protection experience.
- Experience with CRM systems.
- Bilingual: English and French/Italian/German/Dutch an asset.
