Customer Service Liaison
2 settimane fa
At CAE, we're dedicated to empowering individuals in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Our primary goal is to equip people with the skills and knowledge to perform at their best every day and in high-pressure situations.
We're seeking a Customer Centric Administrator to join our team. This role requires a strong customer-centric mindset, excellent communication skills, and the ability to anticipate and address the needs of clients, students, and trainees.
Key Responsibilities- Provide exceptional customer service and support to clients and trainees
- Collaborate with instructors, administrative staff, and other departments to deliver seamless customer service
- Assist with training schedules, student accommodations, and other services
- Manage bookings and documentation with accuracy and attention to detail
- Organize accommodations, transport, and local arrangements for international trainees
- Bachelor's degree in Languages or a related field
- Fluency in English and Italian; any additional language is a plus
- Experience in customer service or a related field is an asset
- Strong decision-making skills and ability to handle unexpected situations professionally
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Customer Service Representative
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Customer Service Associate
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Customer Service Specialist
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Customer Service Representative
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Customer Service Representative Prom
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Customer Service Specialist
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Customer Service Representative
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Operatore Customer Service
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