Customer Support Representative
1 settimana fa
Key Responsibilities:
- Manage incoming inquiries through phone calls, email, and social media
- Identify and assess customer needs to achieve satisfaction
- Provide accurate and complete information using the right methods and tools
- Handle customer complaints and provide appropriate solutions
- Keep records of customer interactions and process customer accounts
Required Skills:
- Similar experience in a customer service role
- Good level of English language
- Good use of Office/Excel
Languages:
English
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